ARTHUR RYAN BATTUNG
Sacramento
Summary
Energetic and performance driven retail leader with 6+ years of store management experience at Finish Line and current leadership experience in the public sector. Proven ability to lead high-performing teams, exceed sales goals, and deliver exceptional customer experiences. Passionate about sport, team culture, and community engagement. Adept at driving operational excellence, building inclusive environments, and representing global brand values. Now seeking to bring this leadership and customer-first mindset to Nike as a Head Coach.
Overview
11
11
years of professional experience
Work History
Program Lead
Department of Health Care Services
02.2025 - Current
- Lead cross-functional teams to execute department initiatives and ensure operational excellence within a high-volume state agency.
- Coordinate staffing, task delegation, and performance coaching to drive efficiency and meet internal KPIs.
- Foster inclusive practices and collaboration while supporting a service-oriented environment.
- Develop workflow systems to improve communication, organization, and responsiveness across units.
Retail Store Manager (Head Coach)
FinishLine
01.2015 - 11.2023
- Managed daily operations of a high-traffic retail store, overseeing a team of up to 15 employees.
- Recruited, trained, and developed staff with a focus on customer service, sales excellence, and brand culture.
- Led the team to exceed quarterly and annual sales targets through strategic planning and team motivation.
- Created a service-driven culture that prioritized customer engagement and delivered memorable shopping experiences.
- Maintained strong merchandising standards and operational controls, including inventory management and scheduling.
- Implemented performance feedback, conflict resolution, and coaching strategies to foster growth and retention.
- Built community relationships to increase brand presence and connect with local consumers.
Administrative Assistant II
Department of Child Support Services
04.2018 - 06.2019
- Provided high-level administrative support including scheduling, document preparation, and database management.
- Managed communications and correspondence between departments and leadership staff.
- Supported program operations, maintained office systems, and ensured timely completion of time-sensitive tasks.
- Assisted in onboarding and training new employees, helping improve team cohesion and support.
- Lead in recording office supplies inventory, ordering supplies, and distributing orders to appropriate staff members.
Education
Bachelor of Science - Business Administration
California State University
Sacramento, CA01.2024
Associate of Science - Computer Information
Cosumnes River College
Sacramento, CA01.2024
Skills
- Retail Leadership & Coaching
- Sales Growth Strategies
- Operational execution & Scheduling
- Performance Management
- Visual Merchandising & Inventory
- Service Driven Culture Building
- Diversity & inclusion
- Problem-solving
- Customer Service
- Organizational Skills
- Detail Oriented
- Time Management
- Excellent Intrapersonal Skills
- Critical Thinking
- Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook, SharePoint; Google Docs, Sheets Analytics, Suite; SQLs
Timeline
Program Lead
Department of Health Care Services
02.2025 - Current
Administrative Assistant II
Department of Child Support Services
04.2018 - 06.2019
Retail Store Manager (Head Coach)
FinishLine
01.2015 - 11.2023
Associate of Science - Computer Information
Cosumnes River College
Bachelor of Science - Business Administration
California State University
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