Arthur J. Phelps
Leduc,AB
Summary
Experienced valve shop supervisor transitioning into industrial inside sales. Bringing hands-on industry experience, strong organization, technical understanding, and a genuine commitment to helping customers find the right solutions. Eager to learn the company’s products, build strong customer relationships, and grow as a valuable member of the sales team.
Overview
20
20
years of professional experience
Work History
Valve Shop Supervisor
Apex Valve Service
Nisku, AB
10.2024 - Current
- Trained and mentored team members on safety and best practices.
- Coordinated workflow to ensure timely completion of service requests.
- Maintained inventory levels for tools and replacement parts.
- Ensured compliance with industry standards, company standards, and safety regulations.
- Applied upper management feedback to maximise efficiency.
- Addressed customer inquiries and resolved service-related issues.
- Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
- Performed quality control checks on all incoming and outgoing goods.
- Resolved customer complaints in a timely manner.
- Scheduled regular maintenance of tools, machinery, and other equipment.
- Worked closely with vendors to obtain competitive pricing on materials used in production processes.
- Investigated accidents or incidents occurring in the shop area.
- Improved cost control and staff efficiency to maximise profitability.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Valve Technician
Apex Valve Service
Nisku, Alberta
06.2022 - 10.2024
- Performed disassembly and reassembly of various valves for coating and NDE testing.
- Conducted hydro testing of valves to meet industry and customer specifications.
- Machined valves and installed liquid relief kits as per requirements.
- Managed receiving and shipping of valves to branches and clients.
- Trained junior technicians in valve assembly and repair techniques.
- Ensured compliance with safety standards during maintenance activities.
- Repaired defective valves by replacing seals, gaskets, springs, and other components.
- Interpreted blueprints, diagrams, schematics, and technical manuals related to valve systems.
Full-time Warehouse Worker
Wetasikiwin CO-OP Distribution Center
08.2020 - 06.2022
- Accurately built custom orders to meet specific customer requirements.
- Assisted in training new employees on warehouse procedures.
- Assisted customers with collecting and loading orders efficiently.
- Operated electric reach trucks and standard lift trucks for material handling.
- Maintained up-to-date paperwork for orders and inventory management.
- Organized products systematically for quick access during fulfillment.
- Ensured a clean workspace while adhering to safety protocols.
Full-time Labourer
Custom Coatings International
11.2019 - 07.2020
- Executed sandblasting on parts prior to painting.
- Prepared items for coating processes.
- Applied specialized heat-resistant coatings to drilling motors.
- Delivered finished products directly to customers.
- Cleared parking lot to ensure accessibility for customers and staff.
- Performed general opening and closing duties for operational readiness.
- Maintained equipment through regular cleaning and routine service checks.
Full-time Labourer
Langley Concrete Group
02.2007 - 09.2019
- Welded rebar reinforcement to engineers' specifications for concrete products.
- Operated overhead cranes and various forklifts efficiently.
- Constructed forms for precast concrete components using molds and vibrators.
- Assisted in operating Betodan 2500 dry cast machine for production tasks.
- Conducted pre-pour inspections to ensure product quality standards were met.
- Maintained inventory of supplies and materials to support production needs.
- Interpreted blueprints to ensure accurate adherence to production specifications.
- Trained new employees on safe fabrication practices and workspace cleanliness.
Education
Transferable Tack Welder -
CWB
Chilliwack, BC01.2019
Automotive Service Technician Diploma -
University of The Fraser Valley
Abbotsford, BC09-2005
High School Diploma -
Sardis Senior Secondary High School
Chilliwack, BC06-2003
Strengths & Skills
- Motivated leader and tactful problem-solver who thrives within a team.
- Punctual and prepared.
- Relationship-focused with a natural ability to build trust and make customers feel heard and valued.
- Genuine desire to produce quality work.
- Excellent with time management and prioritizing tasks.
- Able to adapt to changes and learn new skills with humbleness and optimism.
- Proficient at working independently and in a group.
- Trusted to complete tasks with accuracy, efficiency and professionalism.
Professional Highlights
- Proven record of safe work practices and exceptional attendance.
- 20+ years of construction and trades experience.
- Mechanically inclined with strong problem-solving skills.
- Adaptable and eager to learn new products, skills, and equipment.
- Computer literate and comfortable learning new systems.
- 17 years of overhead crane operation.
- 20 years of forklift operation.
- 3 years of MIG welding and cutting torch experience.
References
- Nathan Legresley, Branch Manager - 780-360-5423
- Ryan Lang, Branch Manager - 780-499-3958
- Jeff McLean, Supervisor - 780-263-0754
Timeline
Valve Shop Supervisor
Apex Valve Service
10.2024 - Current
Valve Technician
Apex Valve Service
06.2022 - 10.2024
Full-time Warehouse Worker
Wetasikiwin CO-OP Distribution Center
08.2020 - 06.2022
Full-time Labourer
Custom Coatings International
11.2019 - 07.2020
Full-time Labourer
Langley Concrete Group
02.2007 - 09.2019
Transferable Tack Welder -
CWB
Automotive Service Technician Diploma -
University of The Fraser Valley
High School Diploma -
Sardis Senior Secondary High School