ARTHUR ESENGI
Brampton,ON
Summary
Proven track record in enhancing customer satisfaction and sales at Pyro Marketing Inc, leveraging exceptional customer service and relationship-building skills. Skilled in upselling and cross-selling, achieving a 50%+ yield through effective communication and customer relations. Demonstrated ability in handling complex transactions with basic mathematics and interpersonal skills for superior service delivery.
Overview
3
3
years of professional experience
Work History
D2D Sales Representative
Pyro Marketing Inc
05.2024 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Engaged with customers to identify their telecommunication needs and provided tailored product solutions
- Handled an average number of 30 decision makers per day, resulting in high yield of 50%+.
- managed customer follow up processes to ensure satisfaction, retention, and potential upselling opportunities.
Server
Cactus Club Cafe
01.2022 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
St-Francois-Xavier
Sarnia, ON06.2016
Skills
Customer Service
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Relationship Building
Basic Mathematics
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
D2D Sales Representative
Pyro Marketing Inc
05.2024 - 09.2024
Server
Cactus Club Cafe
01.2022 - 04.2024
High School Diploma -
St-Francois-Xavier
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