Arthur Emms

Reicherts Auto

12.2019 - 12.2024

Changed, rotated, and balanced tires on different types of vehicles.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Maintained accurate records of time and materials required to perform repairs and service.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Performed MB light vehicle safety inspections.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Established a welcoming and professional environment in the service area, creating positive first impressions for customers upon arrival.