Artem Hapei
Edmonton,AB
Summary
Skilled Tire and Lube Technician with a proven track record at Great Canadian Oil Change, enhancing vehicle safety and customer satisfaction through expert tire installations and maintenance scheduling. Known for exceptional customer relations and technical aptitude, significantly contributed to team success and customer loyalty. Excelled in training peers and promoting road safety through meticulous service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tire and Lube Technician
Great Canadian Oil Change
05.2024 - 12.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
- Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
- Greeted customers and answered questions about oil changes and other services.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Evaluated fluid levels, battery functioning, and vehicle leaks.
Education
GED -
Commercial College
Chernivtsi, Ukraine 07-2018
High School Diploma -
Gymnasia #1
Chernivtsi, Ukraine06-2017
Skills
- Oil change expertise
- Computer skills
- Fluid replacement
- Exhaust repair
- Vehicle diagnostics
- Lubrication services
- Technical aptitude
- Maintenance scheduling
- Filter replacement
- Hand tools proficiency
- Battery testing
- Customer relations
- Brakes replacement
- Battery installation
- Documentation skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved bunch of experience by building some project cars with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved Junior Manager position through effectively helping with all work around shop.
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working
Certification
- Certificate of Achievement (Customer Service and Top Side Technicial) Great Canadian Oil Change
Timeline
Tire and Lube Technician
Great Canadian Oil Change
05.2024 - 12.2024
- Certificate of Achievement (Customer Service and Top Side Technicial) Great Canadian Oil Change
GED -
Commercial College
High School Diploma -
Gymnasia #1
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