Arteesha Hemraz
Saint-Jerome,QC
Summary
Bilingual law student proficient in English and French with extensive experience in legal administration and client support. Expertise in managing confidential documents and conducting legal translations. Demonstrated professionalism and adaptability in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant/ Fingerprint Technician
National Pardon Centre
Montreal, Quebec
03.2023 - Current
National Pardon Centre – Montreal, QC | Mar 2023 – Present
- Assist clients with criminal record background checks, US waivers, and pardon applications.
- Prepare, review, and translate legal documents while ensuring accuracy and confidentiality.
- Conduct court follow-ups, manage sensitive case files, and complete high-volume data entry.
- Provide client support with empathy and professionalism, ensuring positive experiences.
Receptionist
Clinique Veterinaire Monkland
Montreal, Quebec
12.2022 - 02.2023
Clinique Vétérinaire Monkland – Montreal, QC | Dec 2022 – Feb 2023
- Greeted and assisted clients.
- Managed incoming calls, emails, and appointment scheduling for a busy veterinary clinic.
- Handled confidential patient files with discretion.
- Resolved client concerns and recommended services, improving customer satisfaction.
Customer Service
Quesada Burritos & Tacos
Montreal, Quebec
09.2022 - 12.2022
Quesada Burritos & Tacos – Montreal, QC | Sept 2022 – Dec 2022
- Delivered excellent customer service and resolved complaints effectively.
- Ensured accurate cash handling.
- Served customers and maintained a high customer satisfaction.
Barista
Avril Supermarché Santé
Laval, Quebec
04.2022 - 05.2022
- Prepared and served beverages while maintaining a clean, organized environment.
- Built rapport with customers, and provided personalized service.
Education
BACHELOR OF ARTS - LIBERAL ARTS DIPLOMA
Seneca College York Campus
Toronto, ON04.2022
High School Diploma -
L'Amoreaux Collegiate Institute
Agincourt, ON01.2020
BACHELOR'S IN LAW & SOCIETY - Philosophy & Law
CONCORDIA UNIVERSITY
Montreal, QCSkills
- Multitasking
- Proactive
- Reliable
- Diligent
- Patient
- Call handling
- Effective planning
- Flexible working hours
- Great organizational skills
- Efficient customer communication
- Written and oral communication skills
- Proficient at MS Word, MS Excel, and PowerPoint
Certification
- Certificate of Achievement, L'Amoreaux Collegiate Institute, 2019, SLYE Leadership Training
- Certificate of Appreciation, L'Amoreaux Collegiate Institute, 2018, Outstanding member of Girl Talk group
- Certificate of Appreciation, L'Amoreaux Collegiate Institute, 2018, For contributing to a positive school climate
- Certificate, Alliance Française, 2012
Timeline
Office Assistant/ Fingerprint Technician
National Pardon Centre
03.2023 - Current
Receptionist
Clinique Veterinaire Monkland
12.2022 - 02.2023
Customer Service
Quesada Burritos & Tacos
09.2022 - 12.2022
Barista
Avril Supermarché Santé
04.2022 - 05.2022
BACHELOR OF ARTS - LIBERAL ARTS DIPLOMA
Seneca College York Campus
High School Diploma -
L'Amoreaux Collegiate Institute
BACHELOR'S IN LAW & SOCIETY - Philosophy & Law
CONCORDIA UNIVERSITY
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