Art Mollakuqe
Santa Clara,CA
Summary
Dynamic Sales Manager with a proven track record at Kicked Out, enhancing client satisfaction and boosting sales through strategic planning and relationship building. Excelled in staff management and persuasive negotiations, leading a team to surpass targets. Skilled in inventory maintenance and sales expertise, consistently achieving and exceeding performance goals.
Overview
2
2
years of professional experience
Work History
Sales Manager
Kicked Out
09.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained accurate records, inventory and sales payments.
- Purchased new inventory according to forecasted needs.
- Maintained inventory of all saleable items.
- Managed room inventory effectively to minimize overbooking situations.
Sales Associate
Row House
04.2023 - 10.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate Of Business Administration - Finance
Mission College
Santa Clara, CASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Direct sales
- Persuasive negotiations
- Marketing strategy
- Monthly inventory
- Inventory maintenance
Languages
Albanian
Native or Bilingual
Timeline
Sales Manager
Kicked Out
09.2023 - Current
Sales Associate
Row House
04.2023 - 10.2023
Associate Of Business Administration - Finance
Mission College
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