Arsy Shah
Stouffville,ON
Summary
Accomplished Business Development Officer/Senior Training Specialist with a proven track record at Advanced Utility Systems, excelling in strategic planning and relationship management. Spearheaded initiatives that consistently exceeded sales quotas, enhanced team performance through comprehensive training, and fostered client loyalty. Demonstrated leadership in driving new business development and executing sales strategies with a focus on achieving top-tier results.
Overview
10
10
years of professional experience
Work History
Business Development Officer/Senior Training Specialist
Advanced Utility Systems
04.2022 - Current
- Generated new business with marketing initiatives and strategic plans.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Consistently exceeded quotas through penetration of new accounts.
- Mentored junior team members, sharing expertise and fostering a collaborative work environment focused on achieving shared goals.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Developed training handbooks, computer tutorials and reference materials.
- Boosted overall workplace efficiency by introducing cross-training initiatives that increased employees'' versatility in performing various tasks.
- Facilitated virtual, in-person and blended learning sessions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Conducted thorough financial analysis to assess viability and profitability of new business ventures.
Sales Supervisor
TD Insurance Meloche Monnex
08.2015 - 04.2022
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Utilized CRM software to track leads, manage client information, and optimize the sales process efficiently.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Boosted sales by implementing effective training programs for new and existing employees.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Enhanced the agency''s reputation within the insurance industry by delivering exceptional results, maintaining a high level of professionalism, and adhering to ethical business practices.
- Led a successful sales team by providing ongoing training, support, and performance evaluations.
Sales Representative
Rogers Communications
07.2014 - 07.2015
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Implemented CRM tools to track customer interactions and sales progress.
Education
Bachelor of Arts - Double Major in Economics And Biology
University of Toronto
Toronto, ON11.2015
Skills
- Relationship Management
- Strategic Planning
- New Business Development
- Client acquisition
- Team Collaboration
- Team Leadership
- Sales Presentations
- Issue Resolution
- Business Development
- Product Demonstrations
- Salesforce Management
- Presentation Development
Languages
English
Full Professional
Timeline
Business Development Officer/Senior Training Specialist
Advanced Utility Systems
04.2022 - Current
Sales Supervisor
TD Insurance Meloche Monnex
08.2015 - 04.2022
Sales Representative
Rogers Communications
07.2014 - 07.2015
Bachelor of Arts - Double Major in Economics And Biology
University of Toronto
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