Arshvir Virk
Vancouver,BC
Summary
Motivated and adaptable professional with experience in leadership, team-building, and customer service. Skilled in tackling challenging roles and implementing impactful solutions to drive company performance. Adapt at utilizing training, monitoring, and morale-boosting strategies to enhance individual engagement and achieve overall results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Loss Prevention Agent
Asteya Security
Richmond, British Columbia
07.2022 - Current
- Proactively resolved issues with efficiency and provided concise reports while operating independently
- Additionally, played a role in supervising fellow security personnel, assisting in recruitment, providing locksmith support, and performing administrative tasks
- Strictly adhered to established security and safety protocols, including enforcing company regulations
- Diligently observed and documented daily activities in official reports
Manager
Shoe Folks LLP
Gurugram, India
08.2021 - 04.2022
- Experienced professional adept at efficiently managing production lines with manpower
- Ensuring seamless customer interactions, and optimizing merchandising strategies
- Skilled in overseeing production teams to maintain high-quality standards and productivity, driving overall success in production and customer satisfaction
- Conducted research to determine ideal markets for products and services.
- Assessed projects against budgets and timelines, keeping team and assignments on task.
- Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.
Personal Shopper
Real Canadian Superstore
Surrey, British Columbia
01.2020 - 07.2020
- As a Personal Shopper at PC Express, efficiently managed order processing from receipt to delivery, while also overseeing the POS system for billing
- Provided excellent customer service, addressing any alteration requests, and ensured timely order delivery at the designated window
Personal Assistant
Shoe Link
Gurugram, India
03.2016 - 05.2019
- Managed total payments and efficiently resolved customer complaints while providing essential information to enhance customer satisfaction
- Oversaw the monitoring of cash flow within sales and purchasing processes, ensuring financial stability
- Maintained visually appealing merchandise displays with strategic product placement to optimize sales
Education
Bachelor of Arts - IDST(Economics, Commerce, Philosophy)
University of British Columbia
Vancouver, BC12-2024
High School Diploma -
Amity Global School
Gurugram, India05-2019
Skills
Technical Skills: Data Analysis and Visualisation, Google Workspace, MS Office , Financial Management and Accounting, Revenue Forecasting, and Management
Soft Skills: Problem-solving, Teamwork and Collaboration, Leadership, Sales and Marketing, Mentorship, and Client Relations
Certification
BC Security License, AST
Languages
English, Hindi , Punjabi
References
References available upon request.
Timeline
Loss Prevention Agent
Asteya Security
07.2022 - Current
Manager
Shoe Folks LLP
08.2021 - 04.2022
Personal Shopper
Real Canadian Superstore
01.2020 - 07.2020
Personal Assistant
Shoe Link
03.2016 - 05.2019
Bachelor of Arts - IDST(Economics, Commerce, Philosophy)
University of British Columbia
High School Diploma -
Amity Global School
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