Arshpreet Singh Brar
Calgary
Summary
Proven track record in enhancing customer satisfaction and loyalty at Vishal Mega Mart, adept in cash management and resolving customer complaints with patience and composure. Excelled in driving sales through effective product knowledge and promotions, significantly contributing to team targets. Demonstrates reliability and exceptional communication skills, ensuring operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Rocky Mountain Grill
09.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Sales Associate
Vishal Mega Mart
05.2023 - 06.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to achieve monthly sales targets.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
NO - Commerce
Bhai Mastan Singh Public School
Muktsar Punjab India Diploma In Finance - Commerce
University of Lethbridge
Calgary, ABSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Cash management
- Product knowledge
- Account management
- Strong numeracy
- Great communication skills
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Proserve liquor staff training
Timeline
Customer Service Cashier
Rocky Mountain Grill
09.2024 - Current
Sales Associate
Vishal Mega Mart
05.2023 - 06.2024
NO - Commerce
Bhai Mastan Singh Public School
Diploma In Finance - Commerce
University of Lethbridge
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