Developed skills in a fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into a new field with a fresh perspective. Ready to leverage experience to drive success and innovation in a new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Manager
Youssef
Milano Pizza, Alfred, Ontario K0B 1A0
05.2025 - Current
Oversaw daily operations to ensure efficient workflow and adherence to company policies.
Developed and implemented operational strategies to enhance productivity and service quality.
Managed team performance through coaching and regular feedback sessions, fostering a collaborative environment.
Analyzed operational data to identify trends, streamline processes, and improve overall efficiency.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Customer Service Crew Member
Hadi
Wendy's, 2545 Carling Avenue
01.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Strengthened communication skills through regular interactions with others.
Operated point-of-sale systems, ensuring accurate transactions and handling cash responsibly.
Education
Event Management - Organizational Leadership
Algonquin College
Ottawa
04-2025
International Business Management - Business Administration And Management
Algonquin College
Ottawa
04-2024
BBA - Business Administration And Management
Malout Institute of Management Information And Technology
Punjab
08-2023
Skills
Leadership and team building
Operations management
Efficient multi-tasker
Team leadership
Inventory control
Staff training/development
Recruitment
Human resources management
Certification
Accessibility for Ontarians with Disability Act
Food safety
Basic first AID and CPR certification
Worker health and safety awareness training
Workplace hazard material information system
Timeline
General Manager
Youssef
05.2025 - Current
Customer Service Crew Member
Hadi
01.2024 - Current
Event Management - Organizational Leadership
Algonquin College
International Business Management - Business Administration And Management
Algonquin College
BBA - Business Administration And Management
Malout Institute of Management Information And Technology