ARSHREET SINGH
Prince Albert,Canada
Summary
Customer-focused and detail-oriented professional with strong experience in customer service, cash handling, and problem resolution. Skilled at building positive client relationships, managing financial transactions with accuracy, and delivering excellent service in fast-paced environments. Seeking a part-time Customer Service Representative role in a banking environment to apply strong communication, teamwork, and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stock Unloader
Walmart
04.2025 - Current
- Organized and stocked merchandise with accuracy to support smooth store operations.
- Assisted team members in maintaining inventory and ensuring product availability.
- Demonstrated efficiency, attention to detail, and reliability in completing daily tasks.
Team Member
Tim Hortons
10.2024 - 03.2025
- Delivered high-quality customer service by assisting with inquiries and ensuring satisfaction.
- Processed cash, debit, and credit transactions with accuracy and efficiency.
- Maintained a clean and organized workspace while managing inventory requirements.
- Worked collaboratively in a fast-paced team environment to meet customer needs.
Cashier / Pizza Maker
Pizza Fiama
04.2023 - 09.2024
- Greeted and assisted customers with friendly, helpful service while taking and processing orders.
- Accurately handled cash, debit, and credit payments, maintaining balanced registers.
- Prepared and delivered customer orders with attention to accuracy and timeliness.
- Built strong rapport with repeat customers, contributing to a welcoming environment.
Customer Service Representative
HDFC Bank
04.2021 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Diploma - Computer Programming
Durham College
Oshawa, ON04.2025
Skills
- Customer Service & Relationship Building
- Cash Handling & Transaction Accuracy
- Conflict Resolution & Problem Solving
- Time Management & Organization
- Team Collaboration
- Attention to Detail
- Technology Proficiency (POS Systems, MS Office & MS Excel)
- Maintaining records
- Strong math skills
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
- CPR Certification Level C (FAST Rescue Inc.)
- Security Guard License
- Class 5 Driver’s License
Timeline
Stock Unloader
Walmart
04.2025 - Current
Team Member
Tim Hortons
10.2024 - 03.2025
Cashier / Pizza Maker
Pizza Fiama
04.2023 - 09.2024
Customer Service Representative
HDFC Bank
04.2021 - 02.2023
Diploma - Computer Programming
Durham College
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