Arshpreet Singh
Prince George,BC
Summary
Experienced with crisis intervention and providing comprehensive support to families. Utilizes effective case management techniques to ensure family stability and cohesion. Knowledge of developing personalized intervention plans and fostering trusting relationships to promote positive outcomes.
Overview
5
5
years of professional experience
Work History
Cashier
Bulk Barn
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Product Care Specialist
Mobile Klinik
12.2023 - Current
- working as a Apple, Samsung and Google certified technician.
- Repairing the phones and selling mobile sim services through Telus.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
Key Holder
Bulk Barn
08.2023 - 11.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Follow-up with employees to ensure tasks are being executed correctly and in a timely manner.
- In absence of store manager, manage staff nd ensure that Bulk Barn standards are upheld.
Supervisor
Tim Hortons
08.2021 - 11.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Schedule and supervise staff as needed
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Achieved results by working with staff to meet established targets.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Team Member
Tim Hortons
08.2019 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Business Management Diploma - Business
College of New Caledonia
07.2021
High School Diploma -
Shamrock Christian School
04.2018
Skills
- Customer Service
- Work Ethics and Integrity
- Cultural Competency
- Advocacy
- Staff Management
- Inventory Control
- Goal-Oriented
- Operating System Knowledge
- Hardware Repair
- Behavioral support
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
References
Sargun Sandhu,PhD Candidate, MA. Pysch Counsellor, Patient and Family counselling
Timeline
Cashier
Bulk Barn
12.2023 - Current
Product Care Specialist
Mobile Klinik
12.2023 - Current
Key Holder
Bulk Barn
08.2023 - 11.2023
Supervisor
Tim Hortons
08.2021 - 11.2023
Team Member
Tim Hortons
08.2019 - 07.2021
High School Diploma -
Shamrock Christian School
Business Management Diploma - Business
College of New Caledonia
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