Arshpreet Singh
Custmor Service Representative And Security Guard
Edmonton,Alberta
Overview
3
3
years of professional experience
1
1
Language
2
2
years of post-secondary education
Work History
Customer Service Representative
Domino's Pizza
Edmonton, Alberta
02.2024 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Safety Watch
Total Safety
Sherwood Park, Alberta
03.2023 - 02.2024
- Ensured workplace safety by conducting regular inspections and identifying potential hazards.
- Reduced the frequency of accidents through diligent monitoring and corrective actions.
- Enhanced emergency response times with thorough planning and clear communication protocols.
- Promoted a culture of safety by addressing concerns and providing guidance on best practices.
BC Housing Patrolling
Sub Contractor
Prince Rupert, BC
06.2022 - 02.2023
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Provided professional services and support in a dynamic work environment.
- Proven ability to learn quickly and adapt to new situations.
Security Guard
Wolf Guard Security
Prince Rupert, British Columbia
09.2021 - 05.2022
- Screened vendors and contractors before granting access to restricted areas within mall.
- Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
- Recorded incident reports with detailed accounts of occurrences.
- Reduced incidences of theft by implementing effective access control measures.
Education
Business Administration
Coast Mountain College
Prince Rupert 01.2021 - 12.2022
Skills
- Customer Service
- Time management And prioritization
- Safety and Environment
- Strong team player With excellent Interpersonal skills
- Clear and effective Communication (oral And written)
- Class four driver's License with a clean Record
- Hiring and Training
- Conflict Resolution Techniques
- Safety and Security
Accomplishments
- Certificates STANDARD FIRST AID LEVEL C CPR & AED WHMIS 2015 H2S ALIVE CONFINED SPACE AND MONITOR COMMON SAFETY ORIENTATION FIRE SAFETY
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Certification
- Advanced Security Training (AST)
- Basic Security Training (BST)
- Driving Licence (Class4)
- STANDARD FIRST AID LEVEL C CPR & AED
WHMIS 2015 - H2S ALIVE
- FIRE SAFETY
Timeline
Customer Service Representative
Domino's Pizza
02.2024 - Current
Safety Watch
Total Safety
03.2023 - 02.2024
BC Housing Patrolling
Sub Contractor
06.2022 - 02.2023
Security Guard
Wolf Guard Security
09.2021 - 05.2022
Business Administration
Coast Mountain College
01.2021 - 12.2022
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