Arsh Preet Singh

• Scheduled, executed, and monitored customer-specific freight pickup and delivery orders.
• Planned, coordinated, and tracked daily route assignments to drivers, efficiently.
• Recorded and maintained all load and tracking data into computerized dispatch system.
• Contacted and informed the customers about order status and related concerns.
• Handled and addressed various delivery and pick-up issues, professionally and effectively.
• Documented and communicated work-related information to appropriate personnel.
• Received and responded to phone queries related to customer orders, professionally.
• Checked and maintained accurate driver logs and records related to work activities.
• Managed and resolved billing and service related complaints of customer, efficiently.
• Developed and maintained strong professional relationships with drivers and contractors.
• Oversaw and assisted with maintenance of tractor-trailer units, as required.

• Coordinated pickups and deliveries across locations.
• Monitored dispatched calls and took action to resolve and correct potential problems.
• Communicated with customers daily about freight movements and delivery timetables.
• Dispatched calls for emergency and routine driver call-outs.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Received new orders, prepared documentation and assigned personnel.
• Monitored flow of paperwork and directed information to appropriate departments.

• General administrative such as answering phones/emails, handling production paperwork, filing/sorting, calendar establishments etc.
• Process purchase orders and follow through until the order is fulfilled.

• Work as a liaison with the production department and report/organize production progress and scheduling.
• Prepare reports for stock and inventory gaps and maintain records of number of items.
• Schedule and attend safety meetings, assess and report safety concerns.
• Coordinate a prompt, efficient, and timely flow of paperwork.