Arshpreet Sidhu
Prince George,BC
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Store Manager
Lids
07.2023 - Current
- Assisting the general manager in organizing, planning and implementing strategy, coordinating day-to-day operations, Ensuring that company guidelines are followed, Setting up and organizing schedules, Devising and setting up objectives to boost company productivity
Customer Service Manager
Walmart
09.2021 - Current
- Accomplishes department objectives by managing staff, and planning.
- Maintain staff by recruiting, selecting, orienting, and training employees
- Ensures a safe, secure, and legal work environment
- Develops personal growth opportunities.
Beauty Specialist
Shoppers Drug Mart
08.2021 - 08.2022
- Utilize various sales strategies to engage clients and focusing on identifying needs
- Presenting value solutions, and building relationship through a constructive approach.
Customer Service Associate
Walmart
11.2019 - 09.2021
- Assisting customers by answering product and service questions
- Suggesting information about product and service.
Education
Post Graduate Diploma - Human Resources Management
College of New Caledonia
04.2021
Bachelor's of Science -
Khalsa College
03.2018
Skills
- Excellent people management skills including the ability to recruit, hire, train, motivate, evaluate, correct, develop, and increase staff performance in a cross-cultural environment
- A good knowledge and experience in a computerized environment, including the operation and administration of Point of Sale (POS) computer systems
- Receive service calls for various operational areas such as record complaints, suggestions and requests for service needed in any place
- Active listener and a good communicator and provide an excellent service to customers as well as to co workers
Languages
English
Full Professional
References
- Bryan Schultz, Professor at CNC College, (778) 349-4400
- Onkar Parmar, Exhibition Park Assistant Foreman at City of Prince George, (250) 561-7761
- Shivali Anand, BC Public Services, (204) 599-9743
- Mo, Store Co Manager at Walmart, (778) 694-4304
Timeline
Store Manager
Lids
07.2023 - Current
Customer Service Manager
Walmart
09.2021 - Current
Beauty Specialist
Shoppers Drug Mart
08.2021 - 08.2022
Customer Service Associate
Walmart
11.2019 - 09.2021
Post Graduate Diploma - Human Resources Management
College of New Caledonia
Bachelor's of Science -
Khalsa College