Summary
Overview
Work History
Education
Skills
Languages
Certification
Goals
Timeline
Generic

Arshpreet kaur

Barrie,ON

Summary

Dynamic Shift Manager at McDonald's with proven expertise in employee training and customer service. Enhanced team performance through effective delegation and problem-solving, while maintaining high standards. Skilled in cash handling and adept at resolving customer complaints, ensuring satisfaction and loyalty. Committed to quality and compliance from my role as a Quality Inspector at Stratosphere Quality.

Overview

1
1
Certification

Work History

Shift Manager

McDonald's
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Quality Inspector

Stratosphere Quality
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
  • Discarded and rejected products, materials and equipment not conforming with specifications.

Education

Office Admin Health Services

Georgian College
Barrie, None
04.2024

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Punctual and reliable
  • Handling customer complaints

Languages

English
Full Professional

Certification

First air

Food handler

Goals

As I continue my journey with McDonald's, my primary goal is to grow both personally and professionally within the organization. I am committed to maintaining a high standard of performance, contributing positively to the team, and upholding the company’s values and customer service excellence.

Over the coming years, I aim to further develop my skills, take on greater responsibilities, and consistently exceed expectations. My long-term objective is to progress into a higher position where I can play a more significant role in operations, leadership, and team development. I am eager to embrace opportunities for learning and advancement, and I am dedicated to building a lasting career with McDonald’s.

Timeline

Shift Manager

McDonald's

Quality Inspector

Stratosphere Quality

Office Admin Health Services

Georgian College
Arshpreet kaur