Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Dispatcher
Essence Transportation Inc
Managed the dispatching and tracking of a large fleet, ensuring efficient routing and timely response to over 500 daily calls.
Maintained comprehensive records of all calls, utilizing both physical and electronic databases to track and organize information systematically.
Scheduled and organized delivery routes.
Processed orders, generated bulk pick sheets, managed invoices, and created daily shipping logs to ensure accurate and efficient workflow.
Utilized dispatch software to enter customer orders, deliveries and receipts.
Managed customer accounts and invoicing.
Monitored flow of paperwork and directed information to appropriate departments.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
Processed invoices and payments for dispatched orders to provide proof of transaction.
Supervisor
Pegasus Foods Inc
04.2024 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Collected, arranged, and input information into database system.
Managed inventory, generated detail findings and recommendations.
Cashier
Dana Pani Restaurant
07.2022 - 12.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
MBA - Human Resources Management
University Canada West
Vancouver
06-2023
Skills
TECHNICAL SKILLS - Routing, scheduling, Electronic Logging Device(ELD), MC excel,MC word, expertise in Dispatch Websites like LOAD LINK, EXPERT, AVAAL,DAT POWER , Invoicing and driver logbook
PROFESSIONAL SKILLS- Team player, customer service, Bilingual,Time management