Arshpreet Kaur
Surrey,Canada
Summary
Dynamic and results-driven professional with a robust business administration and commerce educational foundation. Over a year of leadership experience honed at GFL, consistently showcasing exceptional organizational, communication, and problem-solving abilities. Committed to applying skills and knowledge effectively within administrative roles, contributing significantly to team and organisational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
GFL
07.2023 - Current
- Oversee daily operations, including task delegation, performance evaluations, and conflict resolution
- Implement strategies to improve customer satisfaction and streamline workflow processes
- Provide training and support to new team members, fostering a collaborative and productive work environment
- Monitor and report on team performance metrics, identifying areas for improvement and implementing corrective actions
Receptionist
Aligo Rent a Car
11.2023 - 10.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phones promptly and directed incoming calls to the correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
Associate
FRESHCO
09.2023 - 12.2023
- Was responsible for greeting the customers with a smile and positive attitude taking their order and making sure everything was correct
- Demonstrated integrity and honesty while interacting with guests, team members, and managers
- Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions
- Followed food safety procedures according to company policies and health and sanitation regulations
Education
Master of Business Administration -
UNIVERSITY CANADA WEST
Bachelor of Commerce -
PUNJAB UNIVERSITY, CHANDIGARH
Skills
- ORGANISATIONAL AND TIME MANAGEMENT
- PROBLEM-SOLVING AND DECISION MAKING
- COMPUTER PROFICIENCY - EXPERTISE IN MICROSOFT OFFICE SUITE (WORD, EXCEL, POWERPOINT, OUTLOOK)
- LEADERSHIP AND TEAM MANAGEMENT
- CUSTOMER SERVICE EXCELLENCE
- EFFECTIVE COMMUNICATION
- ADMINISTRATIVE SUPPORT
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Certified Digital Marketing Associate
NOR lights
Timeline
Receptionist
Aligo Rent a Car
11.2023 - 10.2024
Associate
FRESHCO
09.2023 - 12.2023
Team Leader
GFL
07.2023 - Current
Bachelor of Commerce -
PUNJAB UNIVERSITY, CHANDIGARH
Master of Business Administration -
UNIVERSITY CANADA WEST
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