Arshpreet Kaur
Brampton,Ontario
Summary
Adept at logistics coordination and freight rate negotiation, I enhanced business opportunities for Hunter Express by optimizing routes and maintaining strong client relationships. Demonstrated exceptional stress tolerance and communication skills, especially under high-pressure situations at McDonald's, leading to increased customer loyalty.
Overview
2
2
years of professional experience
Work History
Truck Dispatcher
Hunter Express
Hunter Express Ltd.
07.2023 - 08.2024
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
Customer Service Cashier
McDonald's
Mississauga, ON
09.2022 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
High School Diploma -
Georgian College
Toronto07.2024
Commerce
B.Z.S.F.S Sen.sec. Public School
India12.2023
Skills
- Strong Communication Skills
- Freight Rate Negotiation
- Stress Tolerance
- Geographical awareness
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
Availibility- Full time
Timeline
Truck Dispatcher
Hunter Express
07.2023 - 08.2024
Customer Service Cashier
McDonald's
09.2022 - 05.2023
High School Diploma -
Georgian College
Commerce
B.Z.S.F.S Sen.sec. Public School