Arshpreet Kaur
Calgary,Alberta
Summary
Primary School Teacher
Skillful School Teacher with structured and organized approach to classroom development. Carefully analyzed student areas of weakness and promoted areas of excellence. Orchestrated innovative solutions to academic and interpersonal problems. Developed compassionate approach to growing student maturity. Results-driven style of teaching with strong record of success. Accomplished primary school educator for 3 years in classroom settings. Dedicated to student safety and well-being to enable focused learning. Known to challenge students in creative ways to reach untapped potential.
Customer Service
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Primary School Teacher
GSP Senior Secondary School
07.2021 - 04.2024
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained positive and professional classroom environment throughout school year.
- Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
- Served as a positive role model for both students and colleagues alike; demonstrated professionalism and dedication towards continuous improvement throughout my career.
- Designed daily lesson plans customized to student needs.
- Increased student comprehension by incorporating diverse teaching methods and materials to accommodate different learning styles.
- Boosted student confidence through regular feedback on their work and providing opportunities for self-assessment, leading to higher levels of motivation and engagement in the classroom.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Customer Service Representative
Vishal Mega Mart
07.2019 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided primary customer support to internal and external customers.
- Tracked customer service cases and updated service software with customer information.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
Education
Bachelor of Arts - Arts Education
Punjabi University Patiala
India05.2019
High School Diploma -
Shri Dashmesh Public Senior Secondary School
Patiala, Punjab, India03.2016
Skills
- Parent-Teacher Communication
- Growth Mindset
- Child Development
- Literacy development
- Behavior Management
- Interpersonal Communication
- Activity Planning
- Safety awareness
- Student assessment
- Expectation Management
- Elementary Education
- Team Teaching
- Positive Reinforcement
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Availability
Part-time [25 hours a week].
Timeline
Primary School Teacher
GSP Senior Secondary School
07.2021 - 04.2024
Customer Service Representative
Vishal Mega Mart
07.2019 - 06.2021
Bachelor of Arts - Arts Education
Punjabi University Patiala
High School Diploma -
Shri Dashmesh Public Senior Secondary School
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