Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arshpreet Kaur

Calgary,AB

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Costa Coffee
06.2021 - 05.2023
  • Utilized POS system to handle customer cash and credit card transactions.
  • Answered product questions using knowledge of sales and store promotions.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.

Customer Service Cashier

Quality Foods
02.2020 - 05.2021
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

Business Computing -

Brunel University London
London,United Kingdom
02.2023

Skills

  • Customer Service
  • Product Merchandising
  • Payment Collection
  • Drawer Management
  • Guest Services
  • Customer Complaint Resolution

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Cashier

Costa Coffee
06.2021 - 05.2023

Customer Service Cashier

Quality Foods
02.2020 - 05.2021

Business Computing -

Brunel University London

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Arshpreet Kaur