ARSHPREET KAUR
Orillia,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Baker
Tim Hortons
09.2023 - Current
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
Assistant Manager
A&W
07.2023 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Manager
A&W
10.2022 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Supervisor
Mary Brown's Chicken & Taters
08.2021 - 10.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
Team Member
Little Caesars
09.2019 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON06.2021
Skills
- Staff Development
- Staff Management
- Schedule Preparation
- Verbal and Written Communication
- Budget Control
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Baker
Tim Hortons
09.2023 - Current
Assistant Manager
A&W
07.2023 - 09.2023
Manager
A&W
10.2022 - 07.2023
Supervisor
Mary Brown's Chicken & Taters
08.2021 - 10.2022
Team Member
Little Caesars
09.2019 - 08.2021
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning
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