Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Associate
HELIOS- Watch Store
01.2022 - 04.2023
Greeting customers.
Answering customer questions related to merchandise and store policies.
Recommending products or services based on customer needs.
Processing customer payments and refunds.
Opening and closing of the store following operating hours.
Stocking, organizing, and taking inventory of merchandise.
Keeping the store clean.
Education
Associate of Arts - Arts
Coquitlam College
Coquitlam, BC
04.2025
Skills
Document Management
Data Evaluation
Team Collaboration
Event Planning
Public Speaking
Verbal and Written Communication
Telephone Etiquette
Managing Reception
Phone Inquiries
MS Office
Certification
Diploma in Computer Application Training - [Six months/132Hrs]