Arshpreet Gill
Belleville,ON
Overview
7
7
years of professional experience
Work History
Recruitment Specialist
CAT INc
04.2020 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed and implemented targeted recruitment strategies to attract top talent.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Utilized applicant tracking systems to streamline recruitment processes and enhance candidate experience.
- Facilitated onboarding process, ensuring a smooth transition for new hires into company culture.
- Analyzed workforce trends to inform strategic hiring decisions and align with business objectives.
- Trained and mentored junior recruiting staff on best practices in talent acquisition methodologies.
- Led initiatives to improve diversity in hiring, fostering an inclusive workplace environment.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Recruitment Specialist
Hunter Express
12.2019 - 03.2020
- Developed targeted recruitment strategies to attract qualified Class A drivers.
- Streamlined onboarding processes to increase efficiency and reduce time-to-hire.
- Conducted comprehensive candidate assessments to ensure alignment with company standards.
- Implemented training programs for new recruiters to enhance team performance and consistency.
Recruitment Consultant
Popular Pizza
01.2019 - 12.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
- Streamlined the interview process for efficiency, resulting in faster hiring decisions.
Talent Acquisition Specialist
Drakkar & Partners
12.2016 - 11.2018
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Recruiter Specialist
Canam Drivers
09.2014 - 08.2016
- Developed and implemented effective sourcing strategies to attract top talent.
- Conducted comprehensive interviews to assess candidate qualifications and fit.
- Collaborated with hiring managers to refine job descriptions and requirements.
- Utilized applicant tracking systems to streamline recruitment processes.
Education
Diploma - Chemical Engineering
Sheridan College Institute of Technology And Advanced Learning
Oakville04.2014
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Full Professional
Timeline
Recruitment Specialist
CAT INc
04.2020 - 11.2021
Recruitment Specialist
Hunter Express
12.2019 - 03.2020
Recruitment Consultant
Popular Pizza
01.2019 - 12.2019
Talent Acquisition Specialist
Drakkar & Partners
12.2016 - 11.2018
Recruiter Specialist
Canam Drivers
09.2014 - 08.2016
Diploma - Chemical Engineering
Sheridan College Institute of Technology And Advanced Learning