Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Arshpreet Gill

Belleville,ON

Overview

7
7
years of professional experience

Work History

Recruitment Specialist

CAT INc
04.2020 - 11.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed and implemented targeted recruitment strategies to attract top talent.
  • Collaborated with hiring managers to define job requirements and candidate profiles.
  • Utilized applicant tracking systems to streamline recruitment processes and enhance candidate experience.
  • Facilitated onboarding process, ensuring a smooth transition for new hires into company culture.
  • Analyzed workforce trends to inform strategic hiring decisions and align with business objectives.
  • Trained and mentored junior recruiting staff on best practices in talent acquisition methodologies.
  • Led initiatives to improve diversity in hiring, fostering an inclusive workplace environment.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
  • Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
  • Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.

Recruitment Specialist

Hunter Express
12.2019 - 03.2020
  • Developed targeted recruitment strategies to attract qualified Class A drivers.
  • Streamlined onboarding processes to increase efficiency and reduce time-to-hire.
  • Conducted comprehensive candidate assessments to ensure alignment with company standards.
  • Implemented training programs for new recruiters to enhance team performance and consistency.

Recruitment Consultant

Popular Pizza
01.2019 - 12.2019
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Improved client satisfaction by consistently providing high-quality candidates for various positions.
  • Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
  • Streamlined the interview process for efficiency, resulting in faster hiring decisions.

Talent Acquisition Specialist

Drakkar & Partners
12.2016 - 11.2018
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Administered employee benefits programs and assisted with open enrollment.
  • Collaborated with managers to identify and address employee relations issues.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Recruiter Specialist

Canam Drivers
09.2014 - 08.2016
  • Developed and implemented effective sourcing strategies to attract top talent.
  • Conducted comprehensive interviews to assess candidate qualifications and fit.
  • Collaborated with hiring managers to refine job descriptions and requirements.
  • Utilized applicant tracking systems to streamline recruitment processes.

Education

Diploma - Chemical Engineering

Sheridan College Institute of Technology And Advanced Learning
Oakville
04.2014

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Full Professional

Timeline

Recruitment Specialist

CAT INc
04.2020 - 11.2021

Recruitment Specialist

Hunter Express
12.2019 - 03.2020

Recruitment Consultant

Popular Pizza
01.2019 - 12.2019

Talent Acquisition Specialist

Drakkar & Partners
12.2016 - 11.2018

Recruiter Specialist

Canam Drivers
09.2014 - 08.2016

Diploma - Chemical Engineering

Sheridan College Institute of Technology And Advanced Learning
Arshpreet Gill