Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arshnoor Arshnoor

Surrey,BC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Walmart
09.2022 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Network Technology Administration Diploma - Network Administration And Security Professional (NASP)

Vancouver Community College
Vancouver, BC
04.2024

Bachelor of Science - Mathematics And Science

S. G. N. Khalsa P.G. College
Sri Ganganagar, Rajasthan, India
04.2019

Skills

  • Management skills for safe and smooth administration and supervision
  • Financial management skills for good budgeting, expenditure and allocation of healthcare resources
  • Account updating
  • Report Generation
  • Scheduling
  • Customer Education
  • Critical Thinking
  • Microsoft Office Suite

Languages

English
Professional Working

Timeline

Customer Service Representative

Walmart
09.2022 - Current

Network Technology Administration Diploma - Network Administration And Security Professional (NASP)

Vancouver Community College

Bachelor of Science - Mathematics And Science

S. G. N. Khalsa P.G. College

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Arshnoor Arshnoor