Arshjot Dua
Edmonton,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Courier (Part-Time)
Uber Eats
08.2023 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Managed competing priorities under high-pressure conditions, consistently meeting or exceeding delivery goals and expectations.
Security Officer
Backwoods Security Services
04.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on car, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Store Owner
Dua Dairy Farms
07.2017 - 02.2023
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Managed day-to-day business operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
IELTS Trainer (Part - Time)
Grey Matters
03.2021 - 01.2023
- Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
- Conducted regular progress assessments to track student improvement and adjust teaching strategies accordingly.
- Established strong relationships with local universities and language schools, promoting our program as a trusted resource for quality IELTS training.
- Prepared progress reports on student growth to present to corporate leadership.
- Maintained accurate files of assessment results, graded assignments, and student work.
- Exercised discretion when handling confidential student and staff profiles.
- Multitasked and prioritized student assignments to meet strict deadlines and last-minute requests.
Education
No Degree - Ielts
Touch Stone
Patiala,India01.2021
Post Graduation Diploma in Computer Application - Computer Information Systems
Lovely Professional University
Ludhiana,India05.2015
Bachelor of Commerce - Accounting And Finance
Modi College
Patiala,India06.2014
Skills
- Punctuality
- Load organization
- Vehicle Maintenance
- Customer Service
- Attention to Detail
- Time Management
- Excellent driving skills
- Problem-Solving
- Clean Driving Record
- Delivery Management
Languages
English
Hindi
Punjabi
Certification
First Aid With CPR/AED (Level A/C)
Pro Serve
Security License
Timeline
Delivery Courier (Part-Time)
Uber Eats
08.2023 - Current
Security Officer
Backwoods Security Services
04.2023 - Current
IELTS Trainer (Part - Time)
Grey Matters
03.2021 - 01.2023
Store Owner
Dua Dairy Farms
07.2017 - 02.2023
No Degree - Ielts
Touch Stone
Post Graduation Diploma in Computer Application - Computer Information Systems
Lovely Professional University
Bachelor of Commerce - Accounting And Finance
Modi College