Arshia Pakdamanshahri
Oshawa,ON
Summary
Experienced Night Clerk with 4 months of experience in the retail industry. Known for top-notch abilities in customer service and money handling, as well as an enthusiastic, people-oriented approach. Motivated to succeed in a fast-paced, high-pressure environment and adept at adapting to changing situations. Consistently delivers exceptional service to customers while ensuring accuracy and efficiency in all aspects of job performance.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Night Clerk
Loblaws
Whitby, ON
09.2022 - 01.2023
- Maintained work areas in a clean and organized fashion, ensuring a safe and efficient work environment.
- Restocked shelves and displays with fresh products, including dairy, produce, and meat, and promptly entered purchase requests to maintain adequate inventory levels.
- Answered customers' questions and provided information about available product, pricing, and promotional options, delivering outstanding customer service and building strong customer relationships.
- Utilized POS software to update records, process transactions, and submit payments accurately and efficiently.
- Scanned shelves and product cases regularly to locate expired, outdated, and spoiled items, ensuring that only high-quality products were available for sale to customers.
Waiter's Assistant
Baradaran Restaurant
Mashhad, Iran
04.2019 - 09.2019
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Bachelor of Science - Computer Science
University of Ontario Institute of Technology
Oshawa, ON 09.2021 - Current
Skills
Customer Relations
Timeline
Night Clerk
Loblaws
09.2022 - 01.2023
Bachelor of Science - Computer Science
University of Ontario Institute of Technology
09.2021 - Current
Waiter's Assistant
Baradaran Restaurant
04.2019 - 09.2019