Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arsheel Ali

Summary

Experienced security professional with hospitality industry expertise and training experience. Skilled in implementing and enforcing safety protocols, training security personnel, and managing operations. Strong leadership, communication, and collaboration abilities. Seeking management position to drive operational excellence and organizational success in a management role.

Overview

9
9
years of professional experience

Work History

Security Training Officer

Fairmont Hotels & Resorts
01.2023 - Current
  • Train security staff and other department managers on new SOPs related to fire codes, evacuation procedures, and other security protocols.
  • Manage the monthly scheduling of the Security Department and provide training, learning, and career development opportunities for staff.
  • Attend weekly/monthly Joint Occupational Health and Safety Committee meetings and deliver presentations as a committee member.
  • Design and develop training materials, such as presentations, manuals, and interactive exercises, to effectively convey security procedures and protocols.
  • Conduct regular evaluations and assessments of security personnel to identify areas for improvement and tailor training accordingly.
  • Organize and lead refresher training sessions to ensure ongoing compliance with security and hotel standards.
  • Mentor new security officers, offering guidance and support to facilitate their integration into the team and ensure alignment with organizational values.
  • Working in tandem with Director Security to maintain continuous learning and professional development, encouraging staff to pursue certifications and further education in relevant areas.

Security Officer/First Aid attendant

Fairmont Hotels and Resorts
04.2022 - Current
  • Maintain fire life systems and dispatch Emergency Response Teams to designated location during emergencies
  • Monitor CCTV and investigate any incidents from thefts, assault, trespassing and any other breach of policies
  • Access/key control of colleagues, contractors and guests
  • Control access levels to various restricted spaces and monitor all activity
  • Escort VIP/Celebrity guests in and out of hotel discretely ensuring guest privacy and safety
  • Act as a liaison between Hotel and Police Department regarding investigations and incidents
  • Assist Guest Services & Valet team with parking automatic and manual transmission vehicles.

Security Officer/Security Supervisor

Securiguard Services LTD.
03.2020 - Current
  • Accountable for 8 person teams of security professionals
  • Conduct training of all new hires and lead site orientations regarding job duties and general public safety
  • Recruited for mobile division to conduct patrols at multiple locations throughout Vancouver per shift
  • Utilized as key presence for sites requiring an increased amount of customer service skills and appropriate communication capabilities.

Customer Sales Representative/stock manager

Cloverdale Paints INC.
02.2016 - 11.2019
  • Responsible for ordering supplies to fulfill customer demands, ensure deliveries are made on time and to problem solve and discover alternatives if supplier cannot fulfill demand
  • Mentored 2 new hires in order for them to work independently and confidentially
  • Recognized by customers and colleagues for providing excellent customer service.

Maintenance employee

Econotech Services LTD.
04.2015 - 06.2016
  • Mobilized to various locations within the facility to conduct maintenance repairs of various equipment including acid and base pumps and tanks
  • Accountable for implementing appropriate safety measures, especially when changing acid baths
  • Entrusted to work independently and efficiently to fulfill maintenance requests using a wide variety of power tools
  • Under direct supervision of certified Millwrights and lab technicians
  • Conducted general facility up keeping such as building repairs and renovations consisting of painting, flooring, general construction and landscaping.

Education

Business and computer course -

Discovery Community College
Surrey, BC

Police Foundations Diploma, Courses Relating To Policing And Security Work, Criminology, Canadian Charter of Rights, Criminal Code, Ethics, Conflict Management And Crisis Intervention -

Discovery Community College
Surrey, BC
01.2018

Skills

  • Proficient in Microsoft Office Suite, including Word, PowerPoint, and Outlook, with the ability to navigate these programs efficiently
  • Demonstrated capacity to excel both independently and as a team leader, possessing strong self-confidence and effective collaboration skills
  • Capable of lifting weights up to 50lbs safely and efficiently, ensuring adherence to workplace safety standards
  • Fluent in English, Hindi, and Punjabi, with ongoing efforts to enhance proficiency in Arabic, particularly in reading and writing

Timeline

Security Training Officer

Fairmont Hotels & Resorts
01.2023 - Current

Security Officer/First Aid attendant

Fairmont Hotels and Resorts
04.2022 - Current

Security Officer/Security Supervisor

Securiguard Services LTD.
03.2020 - Current

Customer Sales Representative/stock manager

Cloverdale Paints INC.
02.2016 - 11.2019

Maintenance employee

Econotech Services LTD.
04.2015 - 06.2016

Business and computer course -

Discovery Community College

Police Foundations Diploma, Courses Relating To Policing And Security Work, Criminology, Canadian Charter of Rights, Criminal Code, Ethics, Conflict Management And Crisis Intervention -

Discovery Community College
Arsheel Ali