Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arshdeep Singh Simk

Regina,SK

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Front Desk Agent

Home Inn and Suites
10.2023 - 08.2024
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.

Supervisor

Dairy Queen Grill & Chill
09.2021 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Respond to customer complaints quickly and resolve them effectively.
  • Maintain inventory of all needed supplies.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Completed cash and credit card transactions accurately using POS software.
  • Helped store management meet standards of service and quality in daily operations.

Sales Associate

7 Eleven Store
09.2020 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cashier

Dairy Queen Grill & Chill
05.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Answer telephone calls regarding online orders,menu questions and business information.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.

Security Guard

The Lot Club
03.2019 - 05.2020
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Cashier Team Lead

McDonald's
10.2018 - 03.2020
  • Communicated with customers and team members to solve problems.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Operated POS cash register and equipment to collect payments.

Education

Diploma - Business Administration

University of Regina
07.2020

Skills

  • Administrative Skills
  • Data Entry
  • Office Management
  • Computer Proficiency
  • Documentation and Recordkeeping
  • Clerical Support

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Front Desk Agent

Home Inn and Suites
10.2023 - 08.2024

Supervisor

Dairy Queen Grill & Chill
09.2021 - 08.2023

Sales Associate

7 Eleven Store
09.2020 - 03.2022

Cashier

Dairy Queen Grill & Chill
05.2020 - 08.2021

Security Guard

The Lot Club
03.2019 - 05.2020

Cashier Team Lead

McDonald's
10.2018 - 03.2020

Diploma - Business Administration

University of Regina

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Arshdeep Singh Simk