Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environment.Tackles challenges with positivity and drive to overcome.
Overview
5
5
years of professional experience
Work History
Supervisor
Dairy Queen Grill & Chill
09.2021 - 08.2023
Trained new employees and delegated daily tasks and responsibilities.
Respond to customer complaints quickly and resolve them effectively.
Maintain inventory of all needed supplies.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Completed cash and credit card transactions accurately using POS software.
Helped store management meet standards of service and quality in daily operations.
Sales Associate
7 Eleven Store
09.2020 - 03.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Dairy Queen Grill & Chill
05.2020 - 08.2021
Greeted customers entering store and responded promptly to customer needs.
Answer telephone calls regarding online orders,menu questions and business information.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Used POS system to enter orders, process payments and issue receipts.
Security Guard
The Lot Club
03.2019 - 05.2020
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to incidents and assessed active situations for security concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Cashier Team Lead
McDonald's
10.2018 - 03.2020
Communicated with customers and team members to solve problems.
Assisted customers by answering questions and fulfilling requests.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Operated POS cash register and equipment to collect payments.
Education
Diploma - Business Administration
University of Regina
Regina, SK
07.2020
Skills
Customer Service
Time Management
Microsoft Office 365,Microsoft Project Management 2010