Arshdeep Kaur Sidhu
Summary
Dynamic and reliable, with a proven track record at Malak Supermarket, I excelled in enhancing customer satisfaction and loyalty through exceptional service and efficient problem resolution. Skilled in cash handling and customer relations, I boosted sales of promotional items significantly and mentored staff, improving team efficiency and performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Malak Supermarket
04.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Increased sales of promotional items by informing customers about current offers.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Education
General Studies Diploma - Biological And Physical Sciences
University of The Fraser Valley
Abbotsford, BCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Languages
English
Professional Working
Certification
Food safe level 1
Timeline
Cashier
Malak Supermarket
04.2024 - 01.2025
General Studies Diploma - Biological And Physical Sciences
University of The Fraser Valley
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