Arshdeep Kaur Dhalla
Brampton,ON
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
1
1
year of professional experience
Work History
Store Supervisor
Master Jewellers
51 Mountainash Road, Unit 4, Brampton, ON, L6R1W4
07.2022 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Trained newly hired sales team in upselling techniques.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Computer Programming
Sheridan College
Brampton, ON12.2021
Skills
- Store Opening and Closing
- Cash Management
- Policies and Procedures
- Pricing Strategies
- Customer Service
Timeline
Store Supervisor
Master Jewellers
07.2022 - Current
Computer Programming
Sheridan College