Arshdeep Kaur Dhalla

Master Jewellers

07.2022 - Current

Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Supervised daily operations by directing customer service, inventory and sales operations.
Maintained customer satisfaction with quick and professional handling of product returns.
Educated and trained staff to equip with knowledge about products, customer service and store policies.
Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
Trained newly hired sales team in upselling techniques.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Trained team members in successful strategies to meet operational and sales targets.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

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