Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Arshdeep Tiwana

Calgary,AB

Summary

Experienced in driving operational excellence, led a team at Liquor Depot to improve store efficiency and customer satisfaction. Demonstrated leadership by reducing waste through workflow optimization, showcasing problem-solving skills and team coaching abilities. Proficient in inventory control and customer relations, consistently surpassing performance goals to positively impact the bottom line.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Liquor Deopt Mount Royal
05.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Security Officer

Commissionaires
06.2025 - 07.2025
  • Monitored premises to ensure safety and security of personnel and property.
  • Responded promptly to incidents, providing effective emergency response and assistance.
  • Conducted thorough inspections of facilities to identify potential security threats.
  • Implemented access control measures, maintaining accurate visitor logs and identification procedures.

Store Supervisor

Ace Liquor Discounter
04.2021 - 05.2022
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.

Sales Associate

Ace Liquor Discounter
06.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Produce Manager

Apna Punjab Grocery Store
05.2019 - 06.2020
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Purchased produce following guidelines of marketing plan.

Picker Packer

Amazon
06.2019 - 05.2020
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.

Store Associate

Apna Punjab Grocery Store
06.2017 - 05.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Education

Diploma - Business Administration

Bow Valley College
Calgary
06.2020

Skills

  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Team leadership and coaching
  • Goals and performance
  • Supply Ordering
  • Store displays
  • Inventory Control
  • Recruitment and hiring

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working

Certification

  • Pro Serve Certificate
  • Emergency First Aid (CSA Basic) - Level A CPR and AED
  • PAL (Restricted & Non-Restricted)

Timeline

Security Officer

Commissionaires
06.2025 - 07.2025

Store Manager

Liquor Deopt Mount Royal
05.2022 - Current

Store Supervisor

Ace Liquor Discounter
04.2021 - 05.2022

Sales Associate

Ace Liquor Discounter
06.2020 - 04.2021

Picker Packer

Amazon
06.2019 - 05.2020

Produce Manager

Apna Punjab Grocery Store
05.2019 - 06.2020

Store Associate

Apna Punjab Grocery Store
06.2017 - 05.2019

Diploma - Business Administration

Bow Valley College

Similar Profiles

CREATE PROFILE
Arshdeep Tiwana