Arshdeep Singh
Winnipeg,Canada
Summary
Dedicated, reliable, and hardworking professional with a strong background in high-volume office environments, administration, and operational support. Experienced in delivering exceptional clerical, customer service, and hands-on support for professionals across diverse industries including immigration services, construction, and cleaning operations. Upbeat and office-friendly individual with a positive attitude, friendly demeanor, and sound judgment, capable of handling multiple daily tasks independently with minimal supervision. Goal-oriented with proven expertise in time management, clear communication, teamwork, and client interaction at various levels of personnel and management. Physically fit, safety-conscious, environmentally responsible, and committed to maintaining high standards of professionalism and efficiency.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
World.Gateway.Immigration
01.2022 - 07.2025
- Providing administrative support to ensure the office runs smoothly, as well as assisting the manager and team members with a variety of organizational and communication tasks.
- Responsible to keep record of client’s files and used strong communication skills to handle phone calls
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Execute record filing system to improve document organization and management
- Setting up zoom and office meetings with consultants
- Train new employees on proper protocol and customer service standards
- Provide clerical support to company employees by copying, faxing and filling documents.
- Responsible to complete all kind of temporary and permanent resident applications.
Customer Service Representative
World.Gateway.Immigration
07.2021 - 01.2022
- Responded promptly to customer inquiries in person, by phone, and via email
- Scheduled and managed appointments and maintained accurate customer records
- Delivered friendly, professional service to ensure high customer satisfaction
- Assisted customers with forms, information, and basic problem resolution
- Handled multi-line phone systems and routed calls appropriately
- Maintained a clean, organized, and welcoming office environment
- Worked closely with team members to support smooth daily operations
- Followed company policies and procedures to ensure confidentiality and accuracy
Construction Support Worker
Shawn.Drywall
08.2025 - 10.2025
- Supporting construction site operations by assisting the team, handling materials safely, and maintaining a clean and safe work environment.
- Assisted construction team with material handling and site preparation
- Loaded, unloaded, and moved materials (50 lbs+) safely
- Maintained a clean and organized worksite
- Followed workplace safety regulations and instructions from supervisors
Cleaning Supervisor
Hawk.Legacy.Builders.and.Cleaners
03.2024 - 08.2025
- Responsible for supervising cleaning operations, maintaining high cleanliness standards, and ensuring workplace safety and efficiency.
- Supervised cleaning staff and assigned daily tasks
- Ensured high standards of cleanliness and safety at job sites
- Trained new employees on proper cleaning procedures and equipment use
- Handled client requests and resolved issues professionally
- Promoted environmentally friendly cleaning practices
Support Worker
Hinspergers.Poly.Industries.Ltd
06.2019 - 09.2019
- Supporting factory operations by assisting production teams, handling materials safely, and maintaining a clean, organized, and safe work environment in accordance with company policies and safety standards.
- Assisted production and warehouse teams with daily operational tasks
- Loaded, unloaded, and moved raw materials and finished products (50 lbs+) safely
- Operated basic tools and equipment following safety procedures
- Maintained cleanliness and organization of work areas and equipment
- Followed health, safety, and environmental guidelines at all times
- Supported supervisors and coworkers to meet daily production targets
- Performed quality checks and reported issues to supervisors
- Demonstrated strong teamwork, reliability, and work ethic in a fast-paced environment
Education
High School Diploma -
Fletcher's.Meadow.Secondary.School
Brampton, Ontario06.2021
Skills
- Customer Service & Client Communication
- Microsoft Office (Word, Excel, PowerPoint) & Google Workspace (Docs, Sheets, Slides)
- Organization, Multitasking & Problem Solving
- Remote & Office-Based Work Capability
- Health, Safety & Environment Awareness
- Office Administration & Documentation
- Team Coordination & Customer Relations
- Time Management & Critical Thinking
- Collaboration Tools: Zoom, Google Meet, Microsoft Teams
- Strong Work Ethic & Reliability
Additional information
- Office-friendly and professional with strong customer service and communication skills
- Physically fit and capable of performing manual labor safely when required
- Safety- and environment-conscious, with a responsible and dependable work attitude
- Permanent Resident of Canada, legally eligible for full-time employment
- Holds a full, valid driver’s license with a clean driving record
- Reliable, flexible, and eager to learn in fast-paced work environments
Languages
English
Punjabi
Hindi
Timeline
Construction Support Worker
Shawn.Drywall
08.2025 - 10.2025
Cleaning Supervisor
Hawk.Legacy.Builders.and.Cleaners
03.2024 - 08.2025
Office Administrative Assistant
World.Gateway.Immigration
01.2022 - 07.2025
Customer Service Representative
World.Gateway.Immigration
07.2021 - 01.2022
Support Worker
Hinspergers.Poly.Industries.Ltd
06.2019 - 09.2019
High School Diploma -
Fletcher's.Meadow.Secondary.School