Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ARSHDEEP SINGH

CHARLOTTETOWN,PEI

Summary

Dynamic professional with extensive experience at Circle K, excelling in employee training and customer service. Proven ability to enhance operational efficiency and resolve conflicts, fostering a collaborative team environment. Skilled in inventory management and adept at implementing marketing strategies to drive sales and improve customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Circle K
Hunter River, PEI
03.2024 - Current
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.
  • Tracked store inventories and replenished products according to demand.

Lead CSR

Petro canada
Scarborough, ON
04.2023 - 02.2024
  • Directed customer service team to resolve inquiries and complaints efficiently.
  • Trained new staff on company policies and customer interaction techniques.
  • Managed daily operations for seamless service delivery at retail location.

Shipping and Receiving Clerk

Iriving (protrance)
Toronto
04.2022 - 05.2023
  • Processed incoming shipments and verified contents against packing lists.
  • Organized inventory and maintained accurate stock levels in warehouse.
  • Prepared outgoing shipments by labeling and securing packages for transport.

Team Leader - Project Management

ADL
Scarborough
09.2019 - 03.2021
  • Coached new employees struggling with specific tasks.
  • Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
  • Resolved conflicts between team members professionally and efficiently.
  • Managed team members and delegated tasks effectively.

Education

BBA - Project Management

YORKVILLE UNIVERSITY
03.2023

High School - commerce

AKAL ACADEMY
04.2016

Skills

  • Employee training and staff supervision
  • Inventory management
  • Customer service and support
  • Operational efficiency
  • Marketing strategies

Certification

  • Forklift license
  • Security license

Languages

English, Fluent

Timeline

Assistant Manager

Circle K
03.2024 - Current

Lead CSR

Petro canada
04.2023 - 02.2024

Shipping and Receiving Clerk

Iriving (protrance)
04.2022 - 05.2023

Team Leader - Project Management

ADL
09.2019 - 03.2021

BBA - Project Management

YORKVILLE UNIVERSITY

High School - commerce

AKAL ACADEMY

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ARSHDEEP SINGH