ARSHDEEP SINGH
CHARLOTTETOWN,PEI
Summary
Dynamic professional with extensive experience at Circle K, excelling in employee training and customer service. Proven ability to enhance operational efficiency and resolve conflicts, fostering a collaborative team environment. Skilled in inventory management and adept at implementing marketing strategies to drive sales and improve customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Circle K
Hunter River, PEI
03.2024 - Current
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Tracked store inventories and replenished products according to demand.
Lead CSR
Petro canada
Scarborough, ON
04.2023 - 02.2024
- Directed customer service team to resolve inquiries and complaints efficiently.
- Trained new staff on company policies and customer interaction techniques.
- Managed daily operations for seamless service delivery at retail location.
Shipping and Receiving Clerk
Iriving (protrance)
Toronto
04.2022 - 05.2023
- Processed incoming shipments and verified contents against packing lists.
- Organized inventory and maintained accurate stock levels in warehouse.
- Prepared outgoing shipments by labeling and securing packages for transport.
Team Leader - Project Management
ADL
Scarborough
09.2019 - 03.2021
- Coached new employees struggling with specific tasks.
- Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
- Resolved conflicts between team members professionally and efficiently.
- Managed team members and delegated tasks effectively.
Education
BBA - Project Management
YORKVILLE UNIVERSITY
03.2023
High School - commerce
AKAL ACADEMY
04.2016
Skills
- Employee training and staff supervision
- Inventory management
- Customer service and support
- Operational efficiency
- Marketing strategies
Certification
- Forklift license
- Security license
Languages
English, Fluent
Timeline
Assistant Manager
Circle K
03.2024 - Current
Lead CSR
Petro canada
04.2023 - 02.2024
Shipping and Receiving Clerk
Iriving (protrance)
04.2022 - 05.2023
Team Leader - Project Management
ADL
09.2019 - 03.2021
BBA - Project Management
YORKVILLE UNIVERSITY
High School - commerce
AKAL ACADEMY
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