Arshdeep Singh
Brampton
Summary
Enthusiastic Candidate with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOH Manager
Boston Pizza Restaurant
07.2022 - 09.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Managed staff schedules and maintained adequate coverage for all shifts.
Server/Assistant Bartender
OTG Management
05.2022 - Current
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
Cashier/Customer Service Representative
OTG Management
09.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Post Graduate Diploma - Financial Planning And Wealth Management
Lambton College
05.2022
Master of Arts - Economics
Panjab University
04.2019
Skills
- Cash handling
- Team leadership
- Restaurant Operations
- Staff training
- Effective communication
- Complaint handling
Certification
Smart Serve
Timeline
FOH Manager
Boston Pizza Restaurant
07.2022 - 09.2024
Server/Assistant Bartender
OTG Management
05.2022 - Current
Cashier/Customer Service Representative
OTG Management
09.2021 - 04.2022
Master of Arts - Economics
Panjab University
Post Graduate Diploma - Financial Planning And Wealth Management
Lambton College
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