Arshdeep Singh
Summary
- My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth. Some of my strengths include:
- I am a quick learner and made an immediate positive impact. Deals every situation with patience. Work independently to facilitate completion of requests. Enjoy working with the public and diverse populations. My positive attitude and willingness towards my job. Strongly committed to team-building and staff development.
Experienced with managing restaurant staff and ensuring smooth daily operations. Utilizes team-building and conflict resolution skills to maintain positive work environment. Track record of enhancing customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CONSTRUCTION WORKER
RED LEAF RENOVATION
05.2024 - Current
- Successful completed construction projects of varied size and complexity within tight deadline
- Unloaded and transported material to construction sites
- Utilized a variety of power tools and equipment to complete assignments
- Followed safety procedures, reporting any site incidents to site monitor, reducing the risk of repeat incident by 78%
- Communicated effectively with 25+ workers to promote team environment and cohesive workflow
LETTER CARRIER
CANADA POST
05.2023 - Current
- Demonstrated strong customer service skill while delivering mail to over 550 homes and business
- Deliver letters, small parcels and other printed matter along established routes
- Sorted and cased 500+pieces of mail each day with high accuracy
- Lifting carrying, walking, kneeling pulling, bending, work in high humidity , dust and in extreme cold weather
- Follow all traffic rules and regulation and daily inspection of trucks and and maintain record
RESTAURANT SUPERVISOR
TIM HORTON
04.2021 - 12.2023
- Supervised and trained a team of 20+employees in all aspect of restaurant operations
- Maintained a high standard of customer service and satisfaction by monitoring staff performance
- Developed and implemented various training programs for new and existing staff
- Ensured compliance with sanitation, safety and health regulations in the restaurant
- Assisted the manger in recruiting, interviewing and hiring team members
- Counting and depositing proceeds of product sales , creating invoice for purchasing good and maintaining the inventory
SALES ASSOCIATED
RONA
05.2022 - 08.2022
- Greetings all customers in a friendly manner
- Always be ready to provide prompt service to our customers
- Assist all customers in finding products and offering product knowledge to enhance their shopping experience
- Anticipate the customer's project and suggest additional products to meet customer's needs using the SMART, customer service standard (Seek, Make an assessment, Add-ons, Review customer needs, Thank them)
- Facing and minor replenishment of stock including cleaning shelves in preparation of New stock arrival as requests
TEAM MEMBER
TIM HORTON
12.2019 - 03.2021
- Taking orders and handling debit and cash transaction
- Trained new employees by making sure they understood their responsibility
- Helping the assistant manger by counting the inventories
- Checking the temperatures of the food and ensuring that food is cooked under as per the standard
- Provide customer service at the front counter, greet customer, respond to customer enquires
OFFICE ASSISTANCE
01.2019 - 08.2019
- Keep stock of office supplies and place order when necessary
- Maintain accurate records and filling system including employee files and financial documents
- Managing phone calls, Emails and appointments and any other inquiries
- Scheduled appointment, meeGting and travel arrangements
CASHIER
Gas Station
06.2018 - 12.2018
- Manage transactions with customers using cash registers
- Scan goods and ensuring pricing is accurate
- Collects payment whether in cash or credit
- Issue receipts, refunds , change or tickets
- Created a world class experience for customers using top notch communications skills
- Completed daily cash and credit sales report for supervisors and store managers
Education
BUSINESS MANAGEMENT -
SASKATCHEWAN POLYTECHNIC
Moose Jaw, SK01.2020
BACHELOR OF BUSINESS ADMINISTRATION DEGREE -
GURU NANK DEV UNIVERSITY
Punjab01.2017
Skills
- Route navigation
- Team coordination
- Problem-solving skills
- Heavy lifting
- Construction
- Collaboration and teamwork
- Time management skills
- Safety awareness
- Exceptional customer service
- Cash handling and management
- Geographical expertise
- Staff scheduling
- Route management
- Multi-tasking strength
- Delivery accuracy
Certification
- Insurance Management
- Truck Dispatcher and Freight Broker Training Course (Truckadium)
Languages
English
Hindi
Punjabi
Timeline
CONSTRUCTION WORKER
RED LEAF RENOVATION
05.2024 - Current
LETTER CARRIER
CANADA POST
05.2023 - Current
SALES ASSOCIATED
RONA
05.2022 - 08.2022
RESTAURANT SUPERVISOR
TIM HORTON
04.2021 - 12.2023
TEAM MEMBER
TIM HORTON
12.2019 - 03.2021
OFFICE ASSISTANCE
01.2019 - 08.2019
CASHIER
Gas Station
06.2018 - 12.2018
- Insurance Management
- Truck Dispatcher and Freight Broker Training Course (Truckadium)
BUSINESS MANAGEMENT -
SASKATCHEWAN POLYTECHNIC
BACHELOR OF BUSINESS ADMINISTRATION DEGREE -
GURU NANK DEV UNIVERSITY
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