Summary
Overview
Work History
Education
Skills
References
Timeline
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Arshdeep Singh

Summary

Compassionate and dedicated individual committed to providing personalized care and attention to long-term care residents. Experienced in fostering a safe, respectful environment tailored to the unique needs of each resident, especially those with dementia or mobility challenges. Skilled in communication, teamwork, and documentation, ensuring high-quality, consistent care that aligns with care plans and safety standards.

Overview

2025
2025
years of professional experience

Work History

Customer Service Executive

NU Hotel
- Current
  • Provides compassionate support to guests, addressing their unique needs with respect and patience—a skill directly applicable to resident care in a one-to-one support role
  • Collaborates with team members to maintain a welcoming environment and high service standards in a dynamic setting

Cashier (Voluntary Training)

Circle K
- Current
  • Developed strong engagement skills and practiced attentive, culturally sensitive communication with customers of various ages
  • Enhanced adaptability and patience, preparing for sensitive, individualized interactions in a resident care setting

Customer Service Executive (Unpaid Internship of 84 hours)

Transcanada Car Rental/Jet Car Rental
- Current
  • Gained experience in detailed documentation, necessary for care note updates and accurate record-keeping in resident care roles
  • Built effective communication skills through managing inquiries and providing tailored assistance to meet specific customer needs

Ward Clerk

Dr. Anand’s Medicity
09.2022 - 02.2023
  • Answer phone calls and direct inquiries to the appropriate staff
  • Communicate effectively with healthcare providers and other staff members

Education

Business Management Diploma -

Humber Polytechnic
Toronto, ON
12-2024

Skills

  • One-to-One Resident Support
  • Behavioral Management
  • Documentation & Communication
  • Team Collaboration
  • Multilingual
  • Detail-oriented

References

Available upon request.

Timeline

Ward Clerk

Dr. Anand’s Medicity
09.2022 - 02.2023

Customer Service Executive

NU Hotel
- Current

Cashier (Voluntary Training)

Circle K
- Current

Customer Service Executive (Unpaid Internship of 84 hours)

Transcanada Car Rental/Jet Car Rental
- Current

Business Management Diploma -

Humber Polytechnic

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Arshdeep Singh