Dedicated and detail-oriented healthcare worker with over 3 years of experience in maintaining safety and security in diverse settings. Proven ability to assess risks, manage conflict, and enforce policies effectively, ensuring the protection of patients, staff, and property. Skilled in crisis intervention, surveillance, and report writing, with a strong understanding of legal procedures and regulatory compliance. Known for maintaining calm and professionalism in high-stress situations, while fostering positive relationships with diverse individuals.
I have successfully completed a two-year diploma from Kwantlen Polytechnic University, earning 30 credits in social science courses such as sociology, criminology, psychology, and philosophy. These courses provided me with a deep understanding of human behavior, societal issues, and ethical frameworks, all of which are essential for working in public service and human services. The remaining credits were earned in technical and accounting fields, which equipped me with practical skills for organization, problem-solving, and financial management. Together, these academic experiences have shaped my ability to contribute meaningfully to public service roles, offering both a solid foundation in human dynamics and the technical expertise necessary to address complex community needs effectively.
As a Relational Security Services Officer in the healthcare sector, I play a vital role in ensuring the safety and security of patients, staff, visitors, and clients within hospital environments. My training allows me to respond effectively to emergencies, including disaster response, fire incidents, and situations involving physically aggressive individuals.
I am responsible for enforcing the policies and procedures established by Northern Health and the Ministry of Health, all while maintaining a secure and supportive atmosphere. My expertise in trauma-informed practices and culturally safe approaches guides my interactions with individuals experiencing physical and mental health challenges.
Key aspects of my role include responding to emergencies, documenting and reporting incidents in accordance with established Standard Operating Procedures (SOPs), and collaborating with police, fire, and community officials on security protocols and investigations. I utilize my training in de-escalation techniques and the provincial violence prevention curriculum to mitigate potential conflicts and ensure a safe environment for everyone.
In this position, my commitment to maintaining a safe and supportive healthcare setting is essential in fostering a culture of safety and respect within the hospital.
As a Community Support Worker at Joe's Place Emergency Shelter with Ksan Society, I am dedicated to supporting individuals experiencing homelessness, poverty, and substance use disorders. My role involves providing compassionate, trauma-informed care to those in need, ensuring they feel safe and supported during their time at the shelter.
I have developed a strong understanding of Indigenous cultures and the unique challenges faced by Indigenous individuals in our community. This cultural awareness informs my approach to support, helping to foster trust and rapport with those I serve. Through MANDT training, I have gained valuable skills in de-escalation and conflict resolution, allowing me to effectively manage challenging situations while prioritizing the dignity and well-being of each individual.
I understand the complexities of social issues and am adept at connecting individuals with resources and support systems that can help them rebuild their lives. My background in trauma-informed practices enables me to approach each person with empathy and understanding, recognizing the impact of past experiences on their current circumstances.
In this role, I am committed to making a positive difference in the lives of those I support, advocating for their needs and helping them navigate the path toward stability and recovery.
As an Airport Security Officer (casual) with Securiguard Security Services at YXT Northwest Regional Airport, I am committed to maintaining a safe and secure environment for passengers, staff, and airport management. My attention to detail is crucial as I monitor the airport’s buildings and grounds, preventing unauthorized access and ensuring compliance with security protocols.
In this role, I issue parking violation tickets in accordance with established procedures and conduct passenger counts to support airport operations. I maintain accurate records, including parking violation history, lost and found logs, and reports of any security breaches, as well as documenting airline passenger counts and flight schedules.
I work closely with airport management and airlines to address safety and security concerns, proactively identifying signs of danger or breaches and reporting them to the appropriate authorities per specified protocols. My experience in high-tech security systems enhances my ability to monitor the airport effectively and respond swiftly to any incidents.
Prior to my position at YXT, I worked for Securiguard in Vancouver, providing security services at the Vancouver Public Library. My commitment to assisting clients, staff, and passengers with dignity and respect is a cornerstone of my approach. This role has equipped me with valuable skills including strong communication, report writing, and conflict resolution abilities. By fostering a safe environment and responding to challenges with professionalism, I am dedicated to contributing to the overall safety and security of the airport community.
As a Security Officer with Genesis Security Group in Vancouver, I undertook a wide range of responsibilities including maintaining order, ensuring safety, and proactively addressing potential security risks. My duties involved routine patrols of both the interior and exterior of parking facilities, establishing an authoritative presence to prevent criminal activities like vandalism and theft. I managed emergency situations, including responding to threats of violence, fire, or robbery, and took charge of securing the premises by locking and unlocking site facilities and conducting after-hours sweeps to prevent unauthorized access. I enforced facility rules and regulations while handling disturbances with firmness and professionalism, documenting incidents accurately in observation and incident reports. Additionally, I liaised with law enforcement and assisted in evacuations during emergencies, collaborating closely with police and fire departments as needed. Maintaining confidentiality, I operated surveillance systems and maintained security records with discretion. Through this role, I developed skills in threat recognition, emergency management, and effective communicawhere maintaining public safety, managing risks, and enforcing regulations are key.
As a Security Officer and Security Operations Centre Operator with Paladin Security at waterfront properties in Vancouver, my primary focus was on coordinating the activities of security and operations personnel to ensure a safe and secure environment. I monitored CCTV and fire and life safety systems while serving as the first point of contact for various stakeholders, including the public, contractors, and retail and office staff.
In my role as a Security Officer, I engaged extensively with individuals experiencing homelessness and those suffering from substance use disorders. I responded to medical emergencies as a first aid responder, providing critical assistance when needed. Additionally, I acted as the first responder for fire alarms, panic alarms, and violent situations, ensuring a swift and effective response to protect the safety of all involved.
I was responsible for patrolling the properties to deter incidents and ensure security, as well as handling evictions when necessary. My duties included debriefing after incidents to review actions taken and ensure effective responses in the future. I maintained detailed logs of activities and completed comprehensive report writing to document incidents accurately.
I dispatched security and operations personnel to calls for service, operated two-way communication systems, and maintained logs of activities to facilitate effective record-keeping. I regularly reviewed taped CCTV data for follow-up by law enforcement and supervisors, ensuring that all incidents were properly documented.
I made sound decisions under pressure, coordinating responses to emergency incidents according to established guidelines. With a commitment to discretion and confidentiality, I ensured that sensitive information was handled appropriately.
Overall, my work as a Security Officer and Operations Centre Operator provided me with valuable experience in crisis management, conflict resolution, and community safety.
As a Loss Prevention Officer for Securishield Security and Xtreme Security in retail stores across Vancouver, I was dedicated to maintaining a safe and secure shopping environment while preventing theft and other security issues. My role involved thorough report writing, documenting incidents of shoplifting, lost items, and recovered merchandise, ensuring that all records are accurate and submitted to the appropriate authorities.
I worked in compliance with the Security Services Act and Security Services Regulation, which guides my actions and decisions in the field. When necessary, I was trained to arrest shoplifters, always prioritizing safety and adherence to legal protocols. I responded promptly to alarms and security calls, leveraging my experience with surveillance cameras to monitor and assess situations effectively.
My position required regular interaction with the public, contractors, staff, and individuals involved in theft. I employed strong verbal de-escalation skills to manage tense situations, aiming to resolve conflicts peacefully and professionally. This experience had honed my ability to navigate complex social dynamics.
Through my work in loss prevention, I have developed essential skills in communication, conflict resolution, and report writing, all of which are critical in ensuring community safety and supporting individuals in their rehabilitation. I am committed to fostering a secure environment while maintaining respect and dignity for everyone I encounter.
I have successfully completed a two-year diploma in General Studies from Kwantlen Polytechnic University, earning 30 credits in social science courses such as sociology, criminology, psychology, and philosophy. These courses provided me with a deep understanding of human behavior, societal issues, and ethical frameworks, all of which are essential for working in public service and human services. The remaining credits were earned in technical and accounting fields, which equipped me with practical skills for organization, problem-solving, and financial management.
Students pursuing a diploma in general studies will look for opportunities that align with their interests and design a customized academic path that meets their objectives. Since it enables students to enroll in classes from a wide range of academic fields, general studies is the most flexible program at KPU. One of the greatest ways to incorporate your prior coursework into a bachelor's degree is through general studies. General Studies is a fascinating subject to investigate for students with a wide range of interests who wish to create a program that is as unique as they are.
This course introduces the exciting career and assist in determining the qualifications and personal suitability to work in Probation Officer profession.
The course material describes the BC Corrections Community Corrections Division and its model of supervision and intervention. This course help the students to examine how the principles of assessing risk, need and responsivity apply to the integrated service model adopted by BC Corrections. In addition, primary areas in which adult probation officers perform their responsibilities, as well as, the strengths and challenges of adult probation work are covered.
Upon successful completion of this course, students are able to:
Successful completion of this course is required before applicants can apply to be hired as an adult probation officer or a probation officer 14 in British Columbia.
Description
The physical, intellectual, emotional, and social development of children is taught to the students. Needs at every age and stage are highlighted, along with methods for best meeting them.
Goals
1. Basic Security Training (BST) । Advanced Security Training (AST)
Basic Security Training and Advanced Security Training (AST) offered by Justice Institute of BC focuses on providing a foundation in:
2. Occupational First Aid (Level 1)
OFA 1, or Occupational First Aid Level 1, is a basic first aid training course certified by WorkSafeBC. This course is designed to equip participants with essential skills to provide initial medical assistance in case of workplace injuries or emergencies.
Key components of the OFA 1 course typically include:
3. The MANDT training
MANDT training is a program designed to provide individuals with the skills and knowledge to effectively manage and de-escalate potentially volatile situations, particularly in settings like healthcare, education, and social services. The training emphasizes a trauma-informed approach and focuses on building positive relationships, understanding behavior, and ensuring safety for both staff and individuals in their care.
Key components of MANDT training include:
Relationship Building
De-Escalation Strategies.
Physical Intervention Techniques
Understanding Behavior
Safety Protocols
MANDT training is valuable for professionals working with vulnerable populations, helping them to respond to crises in a compassionate and effective manner.
4. Management of Aggressive Behavior (MOAB)- Certificate
MOAB is an in-depth training program that teaches individuals how to recognize, reduce, and manage violent and aggressive behavior.
MOAB Objectives:
1. Teach principles, techniques, and stils used to recognize, reduce, and manage anxious, aggressive, and vietent behavior.
2. Provide effective and compassionate methods of dealing with anxious or aggressive people.
3. Gain personal empowerment through increased confidence and skills used during threatening situations.
4. Minimize potential for injury to you, bystanders, and the individual (s).
5. Reduce fear in stressful circumstances by increasing the ability to successfully react.
6. Reduce liability risk for inadequate, unnecessary, or improper force used to control aggressive and violent behavior.
5. Early Childhood Education Assistant- Certificate
Goals