Arshdeep Singh
Brampton,ON
Summary
Organized and committed professional seeking a role as a Cabin Crew at Emirates with and proven track record of consistently delivering quality services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Store Supervisor
Esso
Toronto, ON
07.2023 - Current
- Answered product questions and assisted customers in selection and checkout.
- Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
Customer Service Representative
Esso
09.2021 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Hotel Front Desk Receptionist
Surya Hotel & Restaurant
Karnal, INDIA
04.2020 - 08.2021
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
Education
Diplôme D'Études En Langue Française (DELF A1) - French And Education
Alliance Française De Toronto
12.2023
Ontario Graduate Certificate - Supply Chain Management
Lambton College of Applied Arts And Technology - Toronto
04.2023
Bachelor of Commerce - Commerce
Kurukshetra University - Kurukshetra, INDIA
05.2020
Skills
- Customer service orientation
- Flexibility and adaptability
- Team coordination and communication
- Cultural sensitivity and awareness
- Grace and demeanor
- Public Speaking
- Conflict Resolution
Languages
- English
- Hindi
- Punjabi
- French
Certification
Legally entitled to handle or serve alcohol services in a licensed establishment.
Affiliations
- Certification from National Service Scheme as Volunteer for two years.
- Appreciated by Air India Cabin supervisor and Crew members.
Timeline
Retail Store Supervisor
Esso
07.2023 - Current
Customer Service Representative
Esso
09.2021 - 12.2022
Hotel Front Desk Receptionist
Surya Hotel & Restaurant
04.2020 - 08.2021
Diplôme D'Études En Langue Française (DELF A1) - French And Education
Alliance Française De Toronto
Ontario Graduate Certificate - Supply Chain Management
Lambton College of Applied Arts And Technology - Toronto
Bachelor of Commerce - Commerce
Kurukshetra University - Kurukshetra, INDIA
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