Arshdeep Singh
Brampton,ON
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Banmore Group Inc. Excelled in cash handling and building customer relationships, enhancing loyalty and boosting sales. Known for a friendly and goal-oriented approach, adept at managing high-stress situations and ensuring customer satisfaction. Proficient in Microsoft word, Excel and Outlook. Excellent telephone, customer service and people skills.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Banmore Group Inc.
04.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Associate
Urban Planet
10.2023 - 03.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Customer Service Representative
Autopark Group
05.2023 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for automobiles, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Business Management Diploma - Business
Humber College
Toronto, ON09.2024
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Opening and closing procedures
- Customer Service
- Friendly and Helpful
- Reliable and Responsible
Timeline
Sales Assistant
Banmore Group Inc.
04.2024 - Current
Retail Associate
Urban Planet
10.2023 - 03.2024
Customer Service Representative
Autopark Group
05.2023 - 09.2023
Business Management Diploma - Business
Humber College
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