Viktoriia Palyvoda
Calgary,AB
Summary
Driven Amazon Robotics associate with a track record of enhancing customer satisfaction and streamlining operations. Leveraged computer skills and leadership qualities to launch sites and improve team productivity. Excelled in complex problem-solving and time management, achieving significant project milestones while maintaining workplace safety.
Overview
1
1
year of professional experience
Work History
Associate
Amazon Robotics
Calgary, AB
05.2024 - Current
- Currently working in YYC4 helped in launch of this site as well
- Currently working as backup PG of Ship dock , working on ship clerk duties , doing all the paper work and rotation of AA’s to make the shift smooth .
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Associate
Amazon Robotics
Calgary, AB
07.2023 - Current
- Worked in YYC6 AMXL site helped in launching the first ever AMXL site in canada .
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Workplace Safety
- Complex Problem-Solving
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Polish
Full Professional
Timeline
Associate
Amazon Robotics
05.2024 - Current
Associate
Amazon Robotics
07.2023 - Current