Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Akashdeep Singh

Milton,Ontario

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

1
1
year of professional experience

Work History

Sales Associate

KFC
11.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Food Associate

Burger King
03.2023 - 10.2023
  • Cooked food per standard recipes with understanding of safe temperatures and cooking procedures.
  • Implemented and maintained quality control processes.
  • Maintained knowledge of current food trends by attending industry conferences and networking events regularly.
  • Promoted a positive work environment among colleagues through effective communication skills.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Developed unique events and special promotions to drive sales.
  • Assisted in maintaining a clean and orderly kitchen, adhering to strict hygiene regulations and safety guidelines.

Education

Diploma In Computer System Technician - IT

Loyalist College
Toronto, ON

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Goal-Oriented
  • Cash Handling
  • Sales expertise
  • Payment Processing
  • Promotional support
  • Friendly and Helpful
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Attention to Detail

Languages

English
Punjabi
Hindi

Timeline

Sales Associate

KFC
11.2023 - 03.2024

Food Associate

Burger King
03.2023 - 10.2023

Diploma In Computer System Technician - IT

Loyalist College

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Akashdeep Singh