Enthusiastic Candidate with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service.
Overview
2
2
years of professional experience
Work History
FOH Manager
Boston Pizza Restaurant
07.2022 - Current
Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
Maximized table turnover rate through effective floor plans and strategic server assignments.
Streamlined reservation processes for enhanced guest experiences and increased bookings.
Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
Server/Assistant Bartender
OTG Management
05.2022 - Current
Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
Cashier/Customer Service Representative
OTG Management
09.2021 - 04.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Post Graduate Diploma - Financial Planning And Wealth Management
Lambton College
05.2022
Master of Arts - Economics
Panjab University
Chandigarh, India
04.2019
Skills
Cash handling
Team leadership
Restaurant Operations
Staff training
Effective communication
Complaint handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
FOH Manager
Boston Pizza Restaurant
07.2022 - Current
Server/Assistant Bartender
OTG Management
05.2022 - Current
Cashier/Customer Service Representative
OTG Management
09.2021 - 04.2022
Post Graduate Diploma - Financial Planning And Wealth Management