Arshdeep Sandhu
Regina,SK
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
4
4
years of professional experience
Work History
Inbound Sales Representative
SaskTel
12.2023 - Current
- Coordinated with other departments such as marketing or product development when necessary – sharing valuable customer feedback and contributing to the continuous improvement of our offerings.
- Collaborated with marketing teams to develop and execute promotional strategies.
- Enhanced the customer experience by providing personalized solutions tailored to individual needs.
- Adapted quickly to new software tools and systems introduced by the company, minimizing disruptions during transitions periods.
- Conducted thorough needs assessments to identify appropriate products or services for each customer, ensuring optimal satisfaction levels.
Guest Experience Department Manager
McDonalds
08.2020 - Current
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Education
Bachelor of Science - Mathematics
University of Regina
Regina, SK04.2023
Skills
- Analytical Thinking
- Problem Solving
- Relationship-oriented
- Client engagement
- Business development
- Relationship building
- Email Communication
- Attention to detail
- Strategic Planning
- Sales Techniques
- Ability to work well under pressure and meet deadlines
Timeline
Inbound Sales Representative
SaskTel
12.2023 - Current
Guest Experience Department Manager
McDonalds
08.2020 - Current
Bachelor of Science - Mathematics
University of Regina
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