Arshdeep Kour
Thunder Bay,ON
Summary
Organized and dependable candidate with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front Desk
Tim Hortons
11.2022 - Current
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Store Associate
Laura Secord
04.2023 - 04.2024
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Maintained a clean and safe shopping environment for customers
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Answered questions about store policies and addressed customer concerns.
Education
International Business Management
Confederation College
Thunder Bay, ON04.2024
Human Resources Management - Business
Confederation College
Thunder Bay, ON04.2023
Skills
- Team player mentality
- Reliability and punctuality
- Administrative Skills
- Maintaining files
- Microsoft Office
- Human Resources Support
- HR policies
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised a team of 4 staff members.
- Achieved results by completing tasks with accuracy and efficiency.
- Resolved product issues through consumer testing.
Languages
English
Professional Working
Timeline
Store Associate
Laura Secord
04.2023 - 04.2024
Front Desk
Tim Hortons
11.2022 - Current
International Business Management
Confederation College
Human Resources Management - Business
Confederation College
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