Arshdeep kaur Sekhon
Abbotsford
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Daycare Assistant Teacher
Little Willows Childcare centre
05.2023 - 10.2024
- Developed and enforced positive strategies to encourage good behaviour
- Maintained daily records of individual activities, behaviours, meals, and naps
- Organized creative and fun activities, enhancing children’s physical, emotional and social well-being
- Communicated with parents regularly to keep students progress, schedule meetings and increase overall student happiness
- Respect cultural and familial backgrounds of different children with personalized approach to childcare
- Encouraged students to interact positively and calmly solve disputes
Manager
Mc Donalds
04.2020 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Shift Lead Supervisor
KFC
06.2019 - 04.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Assisted in the development of sales strategies, leading to increased revenue generation for the business.
Education
Early childhood Education Assistant -
Coastal College
03.2023
Associate of Arts -
Coquitlam College
Coquitlam, BC08.2022
Certificate - Business Education
Focus College
Surrey, BC06-2020
Skills
- Enthusiastic
- Reliable
- Highly motivated
- Strong work ethics
- Effective listening
- Verbal communication skills
- Caring
- Understanding
- Multitasking abilities
- Fast learner
Certification
- Food safe
- First Aid
- CPR
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
References
Previous Manager: Theresa Hills- 604-551-4407
Co-worker: Tejinder Sandhu- 778-388-5671
Timeline
Daycare Assistant Teacher
Little Willows Childcare centre
05.2023 - 10.2024
Manager
Mc Donalds
04.2020 - 05.2023
Shift Lead Supervisor
KFC
06.2019 - 04.2020
Associate of Arts -
Coquitlam College
- Food safe
- First Aid
- CPR
Early childhood Education Assistant -
Coastal College
Certificate - Business Education
Focus College
Similar Profiles
Melinda BoltonMelinda Bolton
Early Childhood Educator at The Willows Early Learning CentreEarly Childhood Educator at The Willows Early Learning Centre
Petra HornblowPetra Hornblow
ECE Teacher at The Willows Early Learning CentreECE Teacher at The Willows Early Learning Centre
James WestgateJames Westgate
Owner/Manager at Willows Early Learning CentreOwner/Manager at Willows Early Learning Centre