Arshdeep Kaur
Summary
Dedicated hospitality professional with experience in housekeeping operations, team leadership, quality assurance, staff training, and guest service. Proven ability to maintain high standards of cleanliness, supervise daily operations, coordinate teams, and ensure exceptional guest satisfaction. Strong organizational and communication skills with a commitment to operational excellence and service quality. Seeking to contribute leadership and hospitality expertise in leading role.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeper
Halifax Marriott harbourfront
Halifax, Nova Scotia
09.2023 - Current
- Maintain guest rooms, public areas, and service areas according to Marriott brand standards.
• Perform detailed room inspections to ensure cleanliness, presentation, and guest readiness.
• Assist with training and onboarding new housekeeping associates on procedures and quality expectations.
• Coordinate with Front Desk and Maintenance departments to address guest requests and room status updates.
• Prioritize workloads efficiently while meeting productivity and quality targets.
• Support housekeeping leadership in maintaining operational efficiency and guest satisfaction.
• Follow health, safety, and infection-control procedures at all times. - Cleaned guest rooms to ensure high standards of cleanliness and comfort.
- Maintained inventory of cleaning supplies and reported shortages promptly.
- Collaborated with team members to efficiently complete daily cleaning tasks.
Dietary team lead
Shannex
Bedford, Nova Scotia
01.2022 - Current
- Oversee daily dietary department operations and support smooth meal service delivery.
• Coordinate staff assignments and assist in managing workflow during busy service periods.
• Train and mentor new team members on food safety, sanitation, and customer service standards.
• Monitor inventory levels and communicate supply requirements to management.
• Ensure compliance with food safety regulations and organizational policies.
• Collaborate with nursing staff, dietitians, and management to address resident needs and concerns.
• Assist in resolving service issues and maintaining high resident satisfaction.
• Support team performance by promoting accountability, teamwork, and efficiency. - Led team in delivering high-quality care to residents daily.
- Mentored junior staff, enhancing their skills and improving overall service quality.
Education
Diploma - Business
Lambton College of Applied Arts And Technology, Toronto, ON
Sarnia 05.2018 - 01.2020
Skills
Results-driven hospitality professional with expertise in housekeeping operations, team leadership, and guest service Skilled in maintaining cleanliness standards, overseeing daily operations, and training staff to enhance guest satisfaction Committed to operational efficiency and quality service delivery in a leadership role
Timeline
Housekeeper
Halifax Marriott harbourfront
09.2023 - Current
Dietary team lead
Shannex
01.2022 - Current
Diploma - Business
Lambton College of Applied Arts And Technology, Toronto, ON
05.2018 - 01.2020