Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Assistant, Hardware-Housewares Dept.
Canadian Tire
Halifax, NS
12.2021 - Current
Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
Managed inventory levels, ensuring stock availability and reducing product shortages.
Trained new associates on customer service protocols and store procedures.
Processed customer transactions efficiently using point-of-sale systems.
Monitored cash drawer accuracy, ensuring compliance with company policies.
Security Officer
Titan Security
Mississauga
01.2021 - 12.2021
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Provided escorts for visitors as needed throughout the facility.
Performed first aid and CPR when necessary during emergency situations.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Recruiter
First Choice employment agency
Brampton
03.2020 - 12.2020
Sourced and screened potential candidates for open positions.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Developed job descriptions and postings to attract qualified applicants.
Conducted in-depth interviews with top candidates to assess skills and fit.
Referred suitable candidates to relevant departments for additional assessment.
Coordinated background checks on successful candidates prior to offer acceptance.
Warehouse Associate
Amazon
Markham
03.2020 - 10.2020
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Maintained accurate inventory records through manual and computerized systems.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Packed goods for shipment in accordance with customer instructions.
Communicated effectively with team members on matters related to work assignments.
Education
Two Year Diploma - Early Childhood Education
CDI College
12-2021
Skills
Customer Relations
Staff Training
Work Planning and Prioritization
Warehouse Organization
Inventory Replenishment
Computer Skills
Hand and Power Tools
Health and Safety Procedures
Handling Complaints and Inquiries
Multitasking and Prioritizing
Loss Prevention
Upselling Products and Services
De-escalation Techniques
Store opening and closing procedures
Product identification
Problem-Solving
Quality Assurance
Storage Organization
Maintaining Workplace Safety
Warehouse Software Systems
Time Management
Inventory Level Adjustments
Ordering Supplies
Picking and processing
Warehouse auditing
Cleaning and sanitizing
Inventory Control
Customer Service
Warehouse Safety
Order Picking
Logistics Coordination
Problem-solving abilities
Accomplishments
Consistently maintained high customer satisfaction ratings.
Created highly effective new program and strategies that significantly impacted efficiency and improved warehouse operations.
Proven ability to prioritize and handle multiple tasks in a challenging environment.
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